Justin Madison | Page 56

Toyota dose a good job but could be more economical. Labor is high. Could use better trianing with customer service when it comes to service and repair and sales. Ive had more then one indecent with poo Labor is high. Could use better trianing with customer service when it comes to service and repair and sales. Ive had more then one indecent with poor treatment. Makes me think twice about buying another car from this dealership. Hopefully next time im in for service I dont get rude or condescending answers to my concerns! For instance, my question was my breaks squeak when backing up and not just a small squeak but a very load squeak, whats that all about? Can you check it for me? Answer: We can check that out but thats very common and it happens alot with these cars. Looks at me like im stupid/crazy for worring or asking about it! Thats just one of a few times ive had a smart answer that wasent very comforting and definitely dident make me want to buy another car!! Ian im sure has been there a while and should no better then to say that as well as act like your stupid for asking such a questions. Ive had a ton of cars in my day and unless the breaks were bad, which mine wernt, they never squeaked loudly while backing up. Hopefully Ian could be informative and well as less condescending for the next customer. Ill be back but about another time that happens Im sure I wont be back! By the way Jeff the driver of the shuttle van was awesome and is a good guy! Wish you had more customers service like his. He deserves a raise!! More

by J.A.BUTTERS1985 Verified Customer Verified Customer

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We have been loyal customers of this dealership for nearly 30 years. Yesterday we took our Toyota in and while I was checking out, I noticed several of the service assistants are ones that I worked wit nearly 30 years. Yesterday we took our Toyota in and while I was checking out, I noticed several of the service assistants are ones that I worked with almost 30 years ago! To me, that speaks volumes about this dealership. Those guys were quality employees then, and the new one we dealt with yesterday seems to be of equal quality. More

by KOZY52 Verified Customer Verified Customer

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The staffs of Toyota dealer are awesome. They are so cooperative , frank and helpful. I thank to all members. They are so cooperative , frank and helpful. I thank to all members. More

by Gyan Rai Verified Customer Verified Customer

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Justin is a rock star, deserves to have his salary doubled, and is why we keep coming. doubled, and is why we keep coming. More

by Mjb Verified Customer Verified Customer

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The customer service for the mechanical department is the best. Teach this the sellers too after they sell you a CAR best. Teach this the sellers too after they sell you a CAR More

by HONORINE.NDINIMANA Verified Customer Verified Customer

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a a aaa aaaa a a a a a a a a aaaa a a a More

by JTHIELKING0 Verified Customer Verified Customer

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They were professional,they did a good job, work was done in a timely manner. in a timely manner. More

by RTMCCAULEY Verified Customer Verified Customer

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Very honest and helpful, everyone employee very nice have worked with this dealership since 2000 when we bought our first new Toyota, a Sienna van. Since that purchase we have always bought new or used Toyot worked with this dealership since 2000 when we bought our first new Toyota, a Sienna van. Since that purchase we have always bought new or used Toyotas. Very reliable product. Thank you More

by mlpocius24 Verified Customer Verified Customer

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Service was ok. But took too long and they left the interior dirty. I had the truck detailed the day before and there were a lot of fingerprints and dust on the inte But took too long and they left the interior dirty. I had the truck detailed the day before and there were a lot of fingerprints and dust on the interior when I picked it up More

by falkeconstruction Verified Customer Verified Customer

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I liked this service because when my car broke down, they fixed it immeadiately, and they always do the same good service each time. fixed it immeadiately, and they always do the same good service each time. More

by Binhthai50265 Verified Customer Verified Customer

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