Justin Madison | Page 57

Thanks Justin! I likely won’t go back to anyone else. He knew exactly what was wrong and he made me feel comfortable. I likely won’t go back to anyone else. He knew exactly what was wrong and he made me feel comfortable. More

by audrieleib Verified Customer Verified Customer

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Nice job. No issues. Took a while but could have been worse. Staff seemed ok No issues. Took a while but could have been worse. Staff seemed ok More

by joan.bryant.friberg Verified Customer Verified Customer

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I pulled into the service bay from the wrong side and was very courteously told what I did wrong. I offered to back up & turn around, but was nicely told it wasn't necessary. I needed a battery in a fob and very courteously told what I did wrong. I offered to back up & turn around, but was nicely told it wasn't necessary. I needed a battery in a fob and also a new fob to replace a lost fob. The process took a short time, and I was out the door in less than hour. Professional and friendly service! More

by LSQUIERS4 Verified Customer Verified Customer

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Courteous great service. Picked up my car and returned to house. Video sent to me of check up.inspection. Picked up my car and returned to house. Video sent to me of check up.inspection. More

by cpm123 Verified Customer Verified Customer

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Outstanding customer service! Outstanding communication! Outstanding professionalism! Outstanding highly trained, knowledgeable automotive clinical experts! That is why I go he Outstanding communication! Outstanding professionalism! Outstanding highly trained, knowledgeable automotive clinical experts! That is why I go here! More

by shardy2810 Verified Customer Verified Customer

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I had the transmission fluid changed in my vehicle and the Toyota did a terrific job to quickly schedule my appointment and complete this service. I had a great experience. Thank you! the Toyota did a terrific job to quickly schedule my appointment and complete this service. I had a great experience. Thank you! More

by JOY.SCHILLER Verified Customer Verified Customer

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We have bought 3 brand new cars from Toyota of Des Moines. Two of the cars haven’t had any issues, but my 2017 Platinum RAV4 has had some type of transmission issue, and many times I mention this to t Moines. Two of the cars haven’t had any issues, but my 2017 Platinum RAV4 has had some type of transmission issue, and many times I mention this to the service department and they tell me nothing is wrong. Meanwhile, the problem gets worse and worse. Now the car is virtually unusable. I thought it was because I am a woman or maybe because I am Asian, or both. But last week my husband took an afternoon off work to talk them in service department, but it was like they didn’t want to listen to him, either. I am very frustrated. I take very good care of my car. It still looks like brand new inside and out, but I can’t drive it now. I don’t know what to do. Next new car probably won’t be from this dealership. More

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Fast and nice people and good service and fast service to their customers overall great their customers overall great More

by MOUSSATAHIR8 Verified Customer Verified Customer

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Always courteous, informative, and helpful I’m pretty much that does it your courteous or informative and helpful I don’t know what else I could say for 15 minimum that’s kind of weird on your part. I al much that does it your courteous or informative and helpful I don’t know what else I could say for 15 minimum that’s kind of weird on your part. I always got a Toyota. I like what I get I like the service. More

by CLMMGNT Verified Customer Verified Customer

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I had nice fast service and he explained everything he did. Which I liked thanks did. Which I liked thanks More

by jvaccola7929 Verified Customer Verified Customer

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