Justin Ortiz | Page 17

Norman Vassell was my service advisor long before at TTB, while he was at Sears. I was thrilled when he made the move. I fully trust the manner in which he treats/respects both me and my car. I ALWAYS leave while he was at Sears. I was thrilled when he made the move. I fully trust the manner in which he treats/respects both me and my car. I ALWAYS leave there with great confidence that my car will continue to do its best to take care of me. When he is not available, Justin handles my needs. Having been in the service industry, I am quick to notice when a business operates under the "team system." TTB service staff most definitely operates as a team and supports each other, from the moment your car comes up the drive until the moment it drives out. I didn't get the name of the young man who said he wanted run the car thru the wash before I left. I love when it is mentioned how much respect the staff has for Norman.....I totally agree! NORMAN VASSELL ROCKS!!! More

by SUPERDHB Verified Customer Verified Customer

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Justin was able to turn a bad situation into a great one and got a great deal in the end. and got a great deal in the end. More

by MY4GIRLS99 Verified Customer Verified Customer

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Ver clean and comfortable and Justin Ortiz was very pleasure and answer all my question will see him again. pleasure and answer all my question will see him again. More

by GENESIS05JAZZY Verified Customer Verified Customer

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Justin was awesome. He is very friendly, engaging and professional. I was very impressed with the overall experience with you. He is very friendly, engaging and professional. I was very impressed with the overall experience with you. More

by williambaezjr Verified Customer Verified Customer

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Toyota always does good work. They go oit of their way to service the customer. They go oit of their way to service the customer. More

by ecw1163 Verified Customer Verified Customer

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