Justin Parra | Page 3

Terrible customer service in the service department. Every time I’ve gone to Hawk for my car to be serviced it’s been a terrible experience. No matter who’s at the desk they always look bothered to help Every time I’ve gone to Hawk for my car to be serviced it’s been a terrible experience. No matter who’s at the desk they always look bothered to help you super short with responses. The part that upsets me the most is the lack of communication. I always have to call them for updates. And I always wait at least 5 hours before I call. This will be the last time I come to this dealership. More

by GIOVANNIEOCON Verified Customer Verified Customer

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Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by JASON.SCHAPER Verified Customer Verified Customer

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Service was exceptional as always. The home pick up and drop off of the vehicle is a great perk! The home pick up and drop off of the vehicle is a great perk! More

by Pete Chrisos Verified Customer Verified Customer

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Service staff is competent, courteous, and thorough. The Service Manager has done a great job with his team. The Service Manager has done a great job with his team. More

by tnod1957 Verified Customer Verified Customer

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Quick and professional service at a great price. We will definitely be back for oil change and other service. We will definitely be back for oil change and other service. More

by CHAUSOUL Verified Customer Verified Customer

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The gentleman who came out and dealt with the recall notice from Ford was very pleasant and efficiently took care of the problem. Thank you. Jim Whitley notice from Ford was very pleasant and efficiently took care of the problem. Thank you. Jim Whitley More

by JAMES.WHITLEY Verified Customer Verified Customer

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Easy to work with, great customer service, great technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! More

by LEONHARDSANDRAL Verified Customer Verified Customer

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Service was awesome and the tech was great. It's clear Hawk Ford is a client centric dealership and I'm going to continue to go back It's clear Hawk Ford is a client centric dealership and I'm going to continue to go back More

by BMACK41 Verified Customer Verified Customer

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Very convenient. Everyone was exceptionally helpful and polite. definitely recommend this dealership to anyone interested in a Ford Everyone was exceptionally helpful and polite. definitely recommend this dealership to anyone interested in a Ford More

by BAESSLMA Verified Customer Verified Customer

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Great idea to come to my house and do work on my Transit Van. Who ever thought that idea is a genius. Very helpful and time savings. Justin who did the work is a real nice young man and very talented. He kn Van. Who ever thought that idea is a genius. Very helpful and time savings. Justin who did the work is a real nice young man and very talented. He knew what he was doing and good at it. Next time send him. More

by KENMATTHEWS Verified Customer Verified Customer

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