Justin Phillips

The Bommarito Ford Service Department is horrible, About 2-3 weeks ago my brother called to make an appointment because the check engine light came on in our vehicle. We had an appointment scheduled for tod 2-3 weeks ago my brother called to make an appointment because the check engine light came on in our vehicle. We had an appointment scheduled for today, Friday, March 13th. We dropped the car off on Thursday evening. Friday morning at 10:30 the advisor, Scott texted my brother and said they wouldn't be looking at the car today and asked if it was ok if they kept it over the weekend. Not sure why because no one works in service over the weekend. I asked what the point of having an appointment was since the car wasn't even looked at and he told me it puts the "car in line." So our appointment for today (Friday) turns into the car being kept over the weekend and hopefully being looked at on Monday AND fixed. Scott also told me that if it was the transmission it would take 14 hours to fix (which is kinda funny because the transmission was fixed on this car last year and the service department had it for about a month.) I tried calling to talk to the Service Manager, Dan, and he wasn't available either (which I've tried to get a hold of him before with no luck. The Service Department needs to look at how they do their appointments especially if an appointment doesn't mean you will get your car back "fixed" in the same day but rather "in line'. I have purchased many cars from this dealer and I always cringe if I have to use the Service Department. More

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Not Happy Purchased a 2016 Lincoln Mkc with only 5900 mile on it, I was told I could get a better interest rate with him than going though my bank 15% , but instead it was much higher 22%, lower car pay mile on it, I was told I could get a better interest rate with him than going though my bank 15% , but instead it was much higher 22%, lower car payment under 500 but much higher 506. Then come to find out after week of having the car. the fuel sending unit gas gauge isn't working, and the shop is refusing to fix it. This is poor business i wish i took my business to another lot. Only having the car for a month and problems at the beginning, forcing me to deal with existing problems and keep the car. Everything was a lie just to get a sale by talking good game. I wouldn't recommend this dealership to anyone. Poor business. Going to BBB. More

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Justin and Nick was great and professional and kept me informed, was very knowledgeable and great. informed, was very knowledgeable and great. More

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I just got my new car from Bommarito this past weekend and I am very happy with the service received. Justin was great and I was in and out with a new car in under 2 hours. Couldn’t be happier 😄 I highly and I am very happy with the service received. Justin was great and I was in and out with a new car in under 2 hours. Couldn’t be happier 😄 I highly recommend Bommarito Ford and Justin Phillips if you are looking for a new car. More

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Thank you to Justin for the best car buying experience I have had with a dealer. Justin was personable, professional with a no pressure sales attitude. We knew the vehicle we were interested in and he had have had with a dealer. Justin was personable, professional with a no pressure sales attitude. We knew the vehicle we were interested in and he had it ready for us when we arrived for our appointment. Thank you for the excellent service! It was a pleasure to work with you! More

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Very good sales person great attitude and welcoming smile would recommend anyone to work with him would recommend anyone to work with him More

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Justin was very nice and welcoming , he are helping us with what he can as well. He has good leadership. with what he can as well. He has good leadership. More

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Justin is very helpful and kind he shows great leadership and very good customer service he made me feel like I belonged here and made me and my children feel like no matter the circumstances of life that we and very good customer service he made me feel like I belonged here and made me and my children feel like no matter the circumstances of life that we deserved a chance at finally having a nice reliable vehicle to drive I’m so glad I decided to come in and meet with him and would recommend Justin to anyone from here on out More

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Vicky and Justin were great, made the process very quick and easy. Highly recommend both of them. Thank you for all help to get to my wife into her dream car! and easy. Highly recommend both of them. Thank you for all help to get to my wife into her dream car! More

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WOW! Again, Bommarito Delivers!!! Justin in Sales, is AWESOME!! I received my Jeep Grand Cherokee Laredo in tip top condition and full of gas. Thank you, Again, Bommarito Delivers!!! Justin in Sales, is AWESOME!! I received my Jeep Grand Cherokee Laredo in tip top condition and full of gas. Thank you, Justin ,Nick and Tim. Justin has the best customer service and attention to details. This dealership overall is the friendliest and cordial. Thank You, Justin. I'm enjoying my purchase!!! I'm TELLING EVERYONE ABOUT BOMMARITO FORD. More

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