Justin Pues
Justin Pues at Russ Darrow Metro Mazda

Justin Pues

General Sales Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.2
21 Reviews
4.2

21 Reviews

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21 Reviews of Justin Pues

September 11, 2025

Dealership Rating
Employee Rating

This was the most pleasant car-buying experience I’ve had to date. Everything went smooth, and there was zero pressure from any of the staff. A truly top-tier experience from start to finish. More

by TRILAKESMEDIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Scott

Sep 11, 2025

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

September 10, 2025

Dealership Rating
Employee Rating

I was very pleased with the service I received from my sales associate, Nate. He got my deal approved and set up everything on my new car. This is the 4th. Vehicle I have purchased from Darrow Mazda. More

by SCHECK5227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Nathan Zoesch

Sep 10, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

September 05, 2025

Dealership Rating
Employee Rating

I had a bad experience buying a car from them. They bait and switch the car on me. More

by DONNY39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elmedin Smajic

Sep 09, 2025

Russ Darrow Metro Mazda responded

Donny, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

August 16, 2025

Dealership Rating
Employee Rating

Great experience thank you so much for taking care of us! We came from Chicago and the experience was very pleasant! More

by CLARKAMANDAANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

August 12, 2025

Dealership Rating
Employee Rating

good seller, friendly and attentive At all times he did everything possible to make sure my wife and I were comfortable with the deal we were getting. More

by Luisma270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola, Tim Scott

Aug 12, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

August 03, 2025

Dealership Rating
Employee Rating

We are from California and buying a car for my daughter who is going to go to school in Green Bay. Russ Darrow Metro Mazda was AMAZING in making sure everything was ready for her when she flew in to pick u More

by J10MILES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

July 31, 2025

Dealership Rating
Employee Rating

I hope they go out of business. Completely disorganized. No clue what was going on. They drew out the process all day because of their disorganization. More

by Not sharing
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Noah Matson, Shane Bode , They bounced me around like crazy... No idea who anyone is except for the sleezy Noah in finance.

Aug 04, 2025

Russ Darrow Metro Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jalen Moore jalen.moore@russdarrow.com

July 28, 2025

Dealership Rating
Employee Rating

Elmedin and justin were really helpfull and answered every question I asked and responded professionally and respectfully and also Elmedin gave me a few of advices which where helpful More

by YAMIL256791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elmedin Smajic

Jul 28, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

July 27, 2025

Dealership Rating
Employee Rating

Sales & finance was great. The only issue I came across was when everything was said and done, it took almost an hour for the car to be pulled around so I could leave. More

by JKOCH0385
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Alejandro Noyola , Yahir

Jul 30, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback! Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

July 23, 2025

Dealership Rating
Employee Rating

I had a great buying experience at Russ Darrow Metro Mall. I believe I got a very fair deal and loved working with Chris, my sales consultant. More

by DAVEHANLEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson , Chris was my sales consultant 5 stars

Jul 23, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

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