Justin Pues
Justin Pues at Russ Darrow Metro Mazda

Justin Pues

General Sales Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.0
26 Reviews
4.0

26 Reviews

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26 Reviews of Justin Pues

September 27, 2025

Dealership Rating
Employee Rating

Bruce was an awesome guy and did a great job handling my issue, management of this franchise however is a joke. Wouldnt reccomend buying anything used from here. More

by DEVLINBATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 25, 2025

Dealership Rating
Employee Rating

They were great to work with. Everything was handled in a professional manner which made the experience much better. More

by TALEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janea Anthony

Sep 25, 2025

Russ Darrow Metro Mazda responded

Talen, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Janea, Justin, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Jalen Moore jalen.moore@russdarrow.com

September 18, 2025

Dealership Rating
Employee Rating

Working with this dealer was stressful and did not feel transparent. While we loved working with the sales consultant Robyn, I did not appreciate the sales tactics used by Justin the sales manager or Aleja More

by Winchester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 21, 2025

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

September 15, 2025

Dealership Rating
Employee Rating

The process was quick and painless, Janea was knowledgeable and quick. We’ll definitely be back for our next new vehicle. More

by E3109781
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janea Anthony

Sep 15, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

September 14, 2025

Dealership Rating
Employee Rating

Ryan and the entire crew made me feel valued and important throughout the entire process. He wanted to make sure my needs were met instead of just trying to sell something. I would highly recommend More

by MICHAEL.LARSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Perez, Ryan Zima

Sep 14, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

September 11, 2025

Dealership Rating
Employee Rating

This was the most pleasant car-buying experience I’ve had to date. Everything went smooth, and there was zero pressure from any of the staff. A truly top-tier experience from start to finish. More

by TRILAKESMEDIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Scott

Sep 11, 2025

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

September 10, 2025

Dealership Rating
Employee Rating

I was very pleased with the service I received from my sales associate, Nate. He got my deal approved and set up everything on my new car. This is the 4th. Vehicle I have purchased from Darrow Mazda. More

by SCHECK5227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Nathan Zoesch

Sep 10, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

September 05, 2025

Dealership Rating
Employee Rating

I had a bad experience buying a car from them. They bait and switch the car on me. More

by DONNY39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elmedin Smajic

Sep 09, 2025

Russ Darrow Metro Mazda responded

Donny, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

August 16, 2025

Dealership Rating
Employee Rating

Great experience thank you so much for taking care of us! We came from Chicago and the experience was very pleasant! More

by CLARKAMANDAANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

August 12, 2025

Dealership Rating
Employee Rating

good seller, friendly and attentive At all times he did everything possible to make sure my wife and I were comfortable with the deal we were getting. More

by Luisma270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola, Tim Scott

Aug 12, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

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