Justin Raymond
Justin Raymond at DCH Kay Honda

Justin Raymond | Page 12

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

Contact Me
4.8
301 Reviews

I have been in the business for 4 years. My goal is to change the car buying experience. Positive vibes and good energy is what I bring to the table! Come be a part of our family! Call or email me and let's have some fun!

Dealership Experience

5 yrs, 6 mos

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.8

301 Reviews

Write a Review

301 Reviews of Justin Raymond

May 24, 2024

Dealership Rating
Employee Rating

I found Justin to be caring and efficient trying to solve my problem. He explained things to me in a friendly manner. More

by jcee618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

May 24, 2024

Dealership Rating
Employee Rating

Had a vas experience with my car and it wasn’t fixed properly. I was also charged extra for things they didn’t do right at the first place More

by Sharolsanchez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2024

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Sharol, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

May 23, 2024

Dealership Rating
Employee Rating

Great service, effective and efficient. Speedy and detailed attention. Clean and organized waiting area. Good music More

by Jamilliac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 23, 2024

Dealership Rating
Employee Rating

Super nice personal, I enjoy every conversation that I had with the staff while waiting for my service More

by ONYXG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armando Daniel Lopez, Nader Awad, Michael Myers, Jordan Jones, Kayla Mendez , Carlos Acosta, George Kourmoz, John Labora, Haniel Morales

May 28, 2024

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 21, 2024

Dealership Rating
Employee Rating

Whoever worked on my car forgot to put back the cap to one of the tanks in the hood. I found it by the wiper blades. And the passenger seat glove compartment area was smothered with black oil residue from More

by RMATOS1036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2024

DCH Kay Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ken Kallok Service Director

May 24, 2024

DCH Kay Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ken Kallok Service Director

May 21, 2024

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Employee Rating

Service center is great, fast, efficient, and great attention to detail without any pushy sales tactics. More

by JMcfaddin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

DCH Kay Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ken Kallok Service Director

May 18, 2024

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Employee Rating

I recently purchased a certified used car from DCH Kay Honda and had an outstanding experience. From the moment I walked in, the staff was welcoming and attentive. They guided me through their extensive i More

by ashish1104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nader Awad, Connor Smith , Jessica Villamena

May 20, 2024

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Michael Lyttle General Sales Manager

May 17, 2024

Dealership Rating
Employee Rating

Will never come back. . been a customer for years. Car was in better shape when I checked in than when I left. Attitude was “ nothing we can do. “. Estimate was astronomica More

by Peterr732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2024

DCH Kay Honda responded

Peter, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ken Kallok Service Director

May 23, 2024

DCH Kay Honda responded

Peter, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ken Kallok Service Director

May 17, 2024

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Employee Rating

Thank you for Excellent service! Good quality all around ….. not much more to say here. More

by PGOKHALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

May 14, 2024

Dealership Rating
Employee Rating

All i can say , i got good service and justin is very nicce and helpfull More

by venante01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with Justin here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

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