Justin Raymond
Justin Raymond at DCH Kay Honda

Justin Raymond | Page 13

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

Contact Me
4.8
304 Reviews

I have been in the business for 4 years. My goal is to change the car buying experience. Positive vibes and good energy is what I bring to the table! Come be a part of our family! Call or email me and let's have some fun!

Dealership Experience

5 yrs, 7 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

4.8

304 Reviews

Write a Review

304 Reviews of Justin Raymond

May 17, 2024

Dealership Rating
Employee Rating

Will never come back. . been a customer for years. Car was in better shape when I checked in than when I left. Attitude was “ nothing we can do. “. Estimate was astronomica More

by Peterr732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2024

DCH Kay Honda responded

Peter, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ken Kallok Service Director

May 17, 2024

Dealership Rating
Employee Rating

Thank you for Excellent service! Good quality all around ….. not much more to say here. More

by PGOKHALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

May 14, 2024

Dealership Rating
Employee Rating

All i can say , i got good service and justin is very nicce and helpfull More

by venante01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with Justin here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 12, 2024

Dealership Rating
Employee Rating

I have never been so impressed with any dealership in my life! I would highly recommend DCH Kay - I have a 2023 CRV and had a small problem with my battery- Because I drive for work - they went above and be More

by Traceybilotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

DCH Kay Honda responded

Hi Tracey: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

May 10, 2024

Dealership Rating
Employee Rating

Justin was very courteous knows his job got my vehicle done in time would always recommend him and Honda to my family and friends thanks Justin More

by LOUISE510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

DCH Kay Honda responded

Thank you, Louise, for taking the time to share your thoughts on working with Justin. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

May 08, 2024

Dealership Rating
Employee Rating

He was kind, knowledgeable and very efficient. I had an issue prior to him taking care of me during another visit and he handled me very professionally and turned the situation around. More

by GBSALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

April 28, 2024

Dealership Rating
Employee Rating

By far the best dealership experience I’ve had! Waited a month to write my review, just so I can evaluate the entire process (ie going to a dealership, purchasing a vehicle and coming back after a More

by Diamia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Lyttle General Sales Manager

April 28, 2024

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Employee Rating

No falling direccion and changing 45 dollar for oil change i have lifetime oil change never paid for oil change before More

by Cesar Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Budner

May 02, 2024

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

April 26, 2024

Dealership Rating
Employee Rating

It was terrible communication. Got calls from 2 different people yo drop of vehicle on different dates. I took off to drop of vehicle last Thursday. Ans then again got call to More

by Rahulkshah66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2024

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

April 25, 2024

Dealership Rating
Employee Rating

Great service. Justin was very accommodating and got my car looked at the same day. Very happy with staff and service More

by Sivlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

DCH Kay Honda responded

It's great to hear that Justin was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

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