Justin Raymond
Justin Raymond at DCH Kay Honda

Justin Raymond | Page 13

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

Contact Me
4.8
301 Reviews

I have been in the business for 4 years. My goal is to change the car buying experience. Positive vibes and good energy is what I bring to the table! Come be a part of our family! Call or email me and let's have some fun!

Dealership Experience

5 yrs, 6 mos

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.8

301 Reviews

Write a Review

301 Reviews of Justin Raymond

May 12, 2024

Dealership Rating
Employee Rating

I have never been so impressed with any dealership in my life! I would highly recommend DCH Kay - I have a 2023 CRV and had a small problem with my battery- Because I drive for work - they went above and be More

by Traceybilotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

DCH Kay Honda responded

Hi Tracey: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

May 10, 2024

Dealership Rating
Employee Rating

Justin was very courteous knows his job got my vehicle done in time would always recommend him and Honda to my family and friends thanks Justin More

by LOUISE510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

DCH Kay Honda responded

Thank you, Louise, for taking the time to share your thoughts on working with Justin. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

May 08, 2024

Dealership Rating
Employee Rating

He was kind, knowledgeable and very efficient. I had an issue prior to him taking care of me during another visit and he handled me very professionally and turned the situation around. More

by GBSALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

April 28, 2024

Dealership Rating
Employee Rating

By far the best dealership experience I’ve had! Waited a month to write my review, just so I can evaluate the entire process (ie going to a dealership, purchasing a vehicle and coming back after a More

by Diamia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Lyttle General Sales Manager

April 28, 2024

Dealership Rating
Employee Rating

No falling direccion and changing 45 dollar for oil change i have lifetime oil change never paid for oil change before More

by Cesar Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Budner

May 02, 2024

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

May 02, 2024

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

April 26, 2024

Dealership Rating
Employee Rating

It was terrible communication. Got calls from 2 different people yo drop of vehicle on different dates. I took off to drop of vehicle last Thursday. Ans then again got call to More

by Rahulkshah66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2024

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

May 01, 2024

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

April 25, 2024

Dealership Rating
Employee Rating

Great service. Justin was very accommodating and got my car looked at the same day. Very happy with staff and service More

by Sivlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

DCH Kay Honda responded

It's great to hear that Justin was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

April 19, 2024

Dealership Rating
Employee Rating

DCH Honda really cares about their customers. Their service department is exceptional. I trust my vehicles service to a great team More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hughes

Apr 22, 2024

DCH Kay Honda responded

Bernie, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Ken Kallok Service Director

April 19, 2024

Dealership Rating
Employee Rating

The service is excellent. Mr. Justine explained each service I requested. He gave me a ride (uber) also new for me. More

by Sqr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 18, 2024

Dealership Rating
Employee Rating

I was so pleased with the service I got from them. they are extremely helpful and extremely polite. More

by Mohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2024

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Mohamed, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

...
13
...

Dealership Inventory (341 Vehicles)

new 2026 Honda Odyssey car, priced at $44,290
2026 Honda Odyssey
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
used 2023 Subaru Crosstrek car, priced at $21,990
2023 Subaru Crosstrek
used
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Honda HR-V car, priced at $31,705
2026 Honda HR-V
new
Platinum White Pearl exterior
CVT
All-wheel Drive
new 2026 Honda Odyssey car, priced at $44,290
2026 Honda Odyssey
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Ridgeline car, priced at $49,345
2026 Honda Ridgeline
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
used 2022 Subaru Outback car, priced at $21,490
2022 Subaru Outback
used
Crystal White Pearl exterior
CVT
All-wheel Drive