Justin Wainwright

Very disappointed with the service. My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just 2.5 years old, so it should have been eligible for warranty coverage. However, the dealership claimed that the car had been in an accident and therefore denied the warranty, even though there is no evidence of any accident and I have never been in one with this vehicle. Despite speaking with multiple managers, they still refused to cover the repairs under warranty. I ended up selling the car within a few days and will never recommend Ford to friends or family. The customer service was terrible, and they made unfounded assumptions just to avoid honoring the warranty. More

by Shafiur Rahman Verified Customer Verified Customer

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Great service and very thorough. These guys made the purchase easy . Very good process. Thanks These guys made the purchase easy . Very good process. Thanks More

by APETTO Verified Customer Verified Customer

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Quick, easy, very responsible on all my pre visit questions This is one of multiple vehicles I have already purchased from the dealer questions This is one of multiple vehicles I have already purchased from the dealer More

by JOEMASPOOL Verified Customer Verified Customer

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Just amazing people , service they provide it has been pleasure to visit place and get top rated service pleasure to visit place and get top rated service More

by MilanStefancik77 Verified Customer Verified Customer

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This is the best experience I've ever had buying a car. I like ford just because of the people I've delt with here. I have two fords now. I'm a ford man safe to say ! Thanks for everything see you on the n I like ford just because of the people I've delt with here. I have two fords now. I'm a ford man safe to say ! Thanks for everything see you on the next one. More

by Zacharymayo15 Verified Customer Verified Customer

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I can't express how much I love working with Wayne Ford. They were so accommodating, even though my car isn't a Ford! My inferior car is riding like a rough car with fantastic tires. Skylar was wonderful They were so accommodating, even though my car isn't a Ford! My inferior car is riding like a rough car with fantastic tires. Skylar was wonderful helping pick out the Falken tires that are getting me around. It didn't break the bank and definitely got me past the state inspection. Kudos to the wonderful tech who put them on. I'm safer on the road and can now confidently say I can save up to actually be a Ford owner one day. More

by Mikey Verified Customer Verified Customer

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Wayne Ford is always a pleasure to deal with. Whether it’s for service or buying another car. I’m not sure but I think I’ve dealt with Wayne Ford for the last nine cars. Whether it’s for service or buying another car. I’m not sure but I think I’ve dealt with Wayne Ford for the last nine cars. More

by LANJBK7 Verified Customer Verified Customer

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Very friendly, thoughtful, and considerate. They made the process super easy! I would highly recommend to anyone else looking for a car! They made the process super easy! I would highly recommend to anyone else looking for a car! More

by jason.eck1832 Verified Customer Verified Customer

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We bought our last 7 cars there. That says it all. Sales, service everything is good. That says it all. Sales, service everything is good. More

by RBW2058 Verified Customer Verified Customer

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Easy purchase. They had what I wanted at a payment I could afford. Thanks Sean They had what I wanted at a payment I could afford. Thanks Sean More

by Handymaker24 Verified Customer Verified Customer

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