KENNY BELL | Page 36

Pleasant experience My daughter was in need of a safe and reliable car. She has unfortunately been taken advantage of twice by private owners. My wife and I didn't want My daughter was in need of a safe and reliable car. She has unfortunately been taken advantage of twice by private owners. My wife and I didn't want to see that happen a third time. While we were focused on reliable my daughter was focused on appearance and performance. Arriving at Auto Direct were greeted and offered assistance if we needed, but without feeling as though we had just adopted another family member. Immediately we discovered the vehicles met both our criteria. They were in excellent condition, and well maintained. On visits to other dealers I had little difficulty finding issues that were not disclosed to us. However, here I truly had to search to find fault with the vehicles. While I might have been able to find some they were so minor and this dealer offered to fix anything wrong. That was another nice surprise. Most dealers I had visited sold their vehicles as is unless there was something so obvious that it would interfere with the safe use of their product. This dealer did not limit his guarantee to those issues. The car we looked at was missing a small knob on the end of the lever on the back of one of the front seats. They told us everything would be taken care of including something small like that. When we finally made a decision regarding a vehicle we sat down to review financing. Although they offered a wide range of vehicles for almost anyone I felt a little hesitant regarding financing based on the fact that their facility was so well taken care of and I saw many higher end vehicles as well as less expensive cars. I expected the financing interview to be short and go something like " we are sorry...". It was far from that and they were able to assist us in getting very reasonable financing. My daughter, wife, and I had not had such a positive experience at a dealership before. We were never pressured. We were made to feel comfortable and at home. We felt confident in the support offered and the guarantees we were given. I actually felt that this dealer was concerned for my daughter's welfare in having a safe car, but not because of a concern for any liability. I believe he and his family and staff truly care and want to see their customers happy with their cars not just when they purchase them but also for the entire time they own them. I would recommend this dealership without reservation. More

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Christmas present to me Just bought my (4th) car here at Auto Direct. Like they say if it ain't broke don't fix it. I have had great experience here over the years. There Just bought my (4th) car here at Auto Direct. Like they say if it ain't broke don't fix it. I have had great experience here over the years. There new indoor show room is beautiful with plenty of great deals everywhere I looked. I seriously didn't see one car that looked over priced. No in your face sales tactics. I would recommend Auto Direct to anyone for sure. More

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Great for no-hassle buying Bought a car here with my husband, had a great experience. Everyone is really nice and helpful, and the service is great. My check engine light came o Bought a car here with my husband, had a great experience. Everyone is really nice and helpful, and the service is great. My check engine light came on, we called, and Bob (the owner) got it sorted out for us that day, no problem. More

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Came from Virginia to buy a camaro Found company on online looking for and 2002 camaro z28 excellent customer service and family owner company. Bob was great to deal with would buy fro Found company on online looking for and 2002 camaro z28 excellent customer service and family owner company. Bob was great to deal with would buy from bob again. Bob was very straightforward & gave me the confidence to make this trip ! This car was a very rare find with very low miles & great condition. & Great value I was Very impressed with all the cars in the showroom. At cery good prices Thanks again for a great family experience More

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Pleasant & Easy Purchase I saw a 2003 Honda Accord online & the dealer happened to be right around the corner from where I live. I came in and Bob (the owner) and his family & I saw a 2003 Honda Accord online & the dealer happened to be right around the corner from where I live. I came in and Bob (the owner) and his family & employees were so genuinely kind and welcoming and placed no pressure to purchase anything. I have experienced all types of dealerships and bar none, this is the best & most pleasant experience I've ever had when purchasing a car. I made a great purchase & look forward to buying my next vehicle from here as well. More

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Helpful friendly family atmosphere I called spoke to the owner set an appointment, specific on what I wanted and they had multiple options to choose from , very impressed with the amoun I called spoke to the owner set an appointment, specific on what I wanted and they had multiple options to choose from , very impressed with the amount of vehicles they had and in paticular about the one purchased... all the vehicles were clean and the stafff were respectful and polite... they got me financed with a low payment... More

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Straight shooting Drove all the way up from Virginia to find the perfect trailblazer. The owner, Bob, was very forward about everything didn't try to point us in the wr Drove all the way up from Virginia to find the perfect trailblazer. The owner, Bob, was very forward about everything didn't try to point us in the wrong direction or pull anything shady past us. His showroom and lot are very well maintained and everyone was friendly. Over all I was thoroughly impressed by him his staff and their devotion to honest business. More

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Processional, upfront and welcoming My husband and I had a great experience. Bob and Chad were very friendly and honest about the vehicle and prices. Kenny was very informative during th My husband and I had a great experience. Bob and Chad were very friendly and honest about the vehicle and prices. Kenny was very informative during the test drive. More

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Great deal and great service This dealership really impressed me. Bobby, Chad and Bonny all took car of me from start finish. Their indoor showroom is 1st class. Huge selection This dealership really impressed me. Bobby, Chad and Bonny all took car of me from start finish. Their indoor showroom is 1st class. Huge selection and all the prices were spot on. I would recommend them to anyone! More

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Buying 2nd car from dealership Was not pressured at all, Had a nice selection of vehicles. The new location is very nice. They took care of me and were very friendly at all times. Was not pressured at all, Had a nice selection of vehicles. The new location is very nice. They took care of me and were very friendly at all times. More

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