Chris Bob Chad were excellent salespersons i couldn't found a vehicle good condition thanks for the hospitality i would recommend this dealership to my friends
"Comfortable and confident "
I never write reviews but for this place I had too. Great customer service and I felt confident purchasing the Acura MDX from them.I would recommend Auto Direct to anyone! The showroom looks great and you wouldn't even think it was a used car dealership. I drove up from Delaware because I saw all the positive reviews online about the dealership and everything was I read was true!
"Friendly and professional experience "
From the moment I entered Auto Direct, I was treated like a king. Every person I met was extremely helpful and professional. I was amazed at the top notch vast selection of cars at their location. Wow! I am a Technology Education High School teacher and I told my Know Your Car students about the quality service and showed them pictures of the vehicles. Really enjoyed the entire experience of dealing with this warm, family-owned dealership. I bought a Chevy Suburban.
"cleveland to new jersey for a great deal."
i saw the saturn on auto trader and called bob at auto direct cars. bob was very upfront about the car and my trade in. after several phone calls i decited to drive from cleveland to new jersey to check out the car. i met with bob and all went very well. he is a honest guy and forth write about everything. also his staff was very professional and easy to deal with. i think i got a good deal and i am quite happy!
"Nice and easy"
All of the staff were very kind and helpful. I had no issues throughout the sale, and the car looks great. Overall, a no nonsense dealership. Subaru Impreza 2010 2i Premium 4 door
"Enjoyable experience "
Walking in I was anxious , but the environment and staff were friendly and personable. It wasn’t an all day event like some dealerships. Honest comfortable and truly pleasurable.
"GREAT experience with a great company."
I’m never one for car dealerships, but our experience here has been wonderful. Great, friendly staff and I always love supporting family businesses. I would definitely recommend to anyone looking for a car without being pressured or talked down to. Bob, Chad and their staff were so very helpful and pleasant during the entire process.
The showroom was very impressive and they have tons of cars from used to new. We found the perfect Jeep Wrangler and couldn’t be happier.
"Quality Customer Experience"
In from out of town, these guys stayed late to help me and were very straight forward. I was not buying the most expensive vehicle on their lot, but the took the time to answer questions and concerns. Definitely recommended.
"Great Dealership, Great Car"
Priced directly and correctly honored the low price that we found and handled everything right and we can find no issues with this company. The very few isssues that we found were fixed in the car nd no lies were ever told. When they say family owned company they mean it. Music is great in the waiting room and waters and snacks were provided in the very few minutes of waiting time. Very friendly, 10 out of 10 would do again, but hopefully not too soon.
"Best Car Buying Experience"
- Rose F
When my step son and I arrived at Auto Direct Cars we were both impressed with the number of vehicles on the lot as well as the variety. We walked through the lot freely without a pushy sales person following our every move, and it wasn't until we went inside the showroom that we met someone. The person who greeted us was Chad Rothberg. Chad was engaging and then asked what vehicle we were interested in. He asked Kenny Bell to take us out for a test drive. My son liked the vehicle and decided that was the one he was going to buy.
Again, we met with Chad and we also met his father, Bob Rothberg, who owns Auto Direct Cars. These guys were honest about their pricing and pulled no punches. I liked the fact that there was no haggling on the price and that he put his best price forward immediately. We ended up getting a 4WD 2008 Dodge Ram SXT with a little over 60,000 miles on it, and my son is very happy with his new wheels.
If you are looking for a used vehicle, go to this dealership. Everyone there Bob, his son Chad, Sean Lucas, who worked with us on financing, and Kenny Bell were personable, honest and helpful. They wanted us to have a pleasant experience, then went above and beyond to make that happen. I’ve purchased plenty of vehicles in my life, but I’ve never experienced the kind of personal touches that this dealership gave. I'd definitely buy from Auto Direct Cars again.