Dealer Reviews
Cars for Sale
Dealer Log In
KYLE JAMES
KYLE JAMES | Page 3
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
325 Reviews
Dealership Experience
12 yrs, 7 mos
Industry Experience
12 yrs, 7 mos
Languages Spoken
English
325 Reviews
Write a Review
325 Reviews of KYLE JAMES
October 30, 2020
Great service experience in the service Dept welcome and checkout area- very clean and as always professional people. Only thing was when I got keys back- my drivers seat had been adjusted so far away from checkout area- very clean and as always professional people. Only thing was when I got keys back- my drivers seat had been adjusted so far away from my settings- it’s taken me a week to get it back to where I like it. More
by Masterdiver
Verified Customer
October 28, 2020
I love going here. Everyone is super nice and you get in and out quickly! I bought my car in April of this year and every time that I come, it's great service. and out quickly! I bought my car in April of this year and every time that I come, it's great service. More
by MEGNIFICENT028
Other Employees Tagged: Chan Coleman, Julian Hernandez
October 26, 2020
Been dealing with them for many years now! Happy with sales and service departments! They are professional and advise you as they go along! The last time there was a technical hiccup and took more time sales and service departments! They are professional and advise you as they go along! The last time there was a technical hiccup and took more time than usual! These things happen and they were just so good about it! More
by hwalshaw3
Other Employees Tagged: Chan Coleman, Julian Hernandez
October 21, 2020
Unfortunately the service team at Fred Anderson in Sanford is much more interested in proving they don't need to do more to fix a structural problem with my car than actually fixing it. I have grown Sanford is much more interested in proving they don't need to do more to fix a structural problem with my car than actually fixing it. I have grown very tired of being told unnecessary noise in the cabin is "within allowable limits" when anyone else's SUV that I get in does not make those type noises. My problem started six months after purchase and remains a problem two years later. More
by Not resolved!
October 21, 2020
I had a great experience. Very professional staff. Thank you for the awesome service. A 25 word requirement results in a few bye bye's. you for the awesome service. A 25 word requirement results in a few bye bye's. More
by DJSWIS
Other Employees Tagged: Chan Coleman, Julian Hernandez
October 20, 2020
This location is Very helpful and kind staff. I have been multiple times for oil changes and tire rotation. They have been very professional. Highly recommend. multiple times for oil changes and tire rotation. They have been very professional. Highly recommend. More
by stacyolive83
Other Employees Tagged: Chan Coleman, Julian Hernandez
October 19, 2020
I waited for my car to be service. While in the waiting area 2 other customers were very rude speaking loudly into their cell phones and/or increasing cell phone volume while watching videos. At least 4 or area 2 other customers were very rude speaking loudly into their cell phones and/or increasing cell phone volume while watching videos. At least 4 or 5 Fred Anderson employees walked through this area and heard the annoying behavior but said nothing. When my vehicle was finally ready I observed dirt smudges where the service employee had been seated and on the driver door interior. These complaints seem to be habitual. If they continue, my next auto purchase will not be from Fred Anderson. More
by tkbkb
Other Employees Tagged: Chan Coleman, Julian Hernandez
October 15, 2020
Very friendly and always helpful. Very good on updating when I come in for service. I had an issue with connecting my phone to the Bluetooth and they said stop by and someone would help me. They go above a when I come in for service. I had an issue with connecting my phone to the Bluetooth and they said stop by and someone would help me. They go above and beyond. More
by DONNARIGSBEE
Other Employees Tagged: Chan Coleman, Julian Hernandez , Aaron Murchison
October 15, 2020
As always Fred Anderson Toyota of Sanford service department knocked it out of the park. They saw me on time, exactly at my scheduled appointment - they are the only service department I've used in 2 department knocked it out of the park. They saw me on time, exactly at my scheduled appointment - they are the only service department I've used in 25 years that has done that, usually they make you wait. FATS service department did excellent work and it was completed on time. More
by mh4571718
Other Employees Tagged: Chan Coleman, Julian Hernandez
October 13, 2020
Great customer service. Very friendly and courteous. They have treated us well each time we have been there. Very pleased each time we come there. have treated us well each time we have been there. Very pleased each time we come there. More
by VRUSSELL36
Other Employees Tagged: Chan Coleman, Julian Hernandez
Dealership Inventory (155 Vehicles)
