KYLE JAMES
KYLE JAMES at Fred Anderson Toyota of Sanford

KYLE JAMES | Page 3

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
5.0
331 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

12 yrs, 9 mos

Languages Spoken

English English

5.0

331 Reviews

Write a Review

331 Reviews of KYLE JAMES

November 23, 2020

Dealership Rating
Employee Rating

I drive out of my way to come to this toyota these guys and gals at Fred Anderson is just a different type of people theyre are kind and work so well and speedy! I will continue to use them while I'm here More

by COURTNEY3125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Fred Anderson Toyota of Sanford responded

Courtney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Sanford. We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2020

Dealership Rating
Employee Rating

Routine, prompt, clean. Inspection caught something that could be dangerous and alerted me. I feel an excellent relationship with the service department. Have had 3 cars serviced there for 9 years. More

by MIKE.FOCKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Fred Anderson Toyota of Sanford responded

Thank you for your continued support with our Service Department. We look forward to many more years! Greg Davison-GM 919.895.6516

November 11, 2020

Dealership Rating
Employee Rating

Kyle James was outstanding taking care of our van’s 20000 mile checkup. He went over everything with us that they had done. The tires were bad so I had them put new ones on. The dealership in my opinio More

by FRED.SAVINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Fred Anderson Toyota of Sanford responded

Hi, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2020

Dealership Rating
Employee Rating

Had a 9am appointment for an oil change. I was there for an hour and 45 minutes. Seems a bit long considering I had a scheduled time. More

by HEATH0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez

Nov 10, 2020

Fred Anderson Toyota of Sanford responded

Hello! Thank you so much for your comments about Fred Anderson Toyota of Sanford! We sincerely thank you for the positive review and look forward to seeing you and serving you again even better next visit!

November 05, 2020

Dealership Rating
Employee Rating

Always excellent service. I don’t mind the long drive to the Sanford location. The staff is extremely friendly and knowledgeable. I never have to wait long. More

by Nickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez

Nov 10, 2020

Fred Anderson Toyota of Sanford responded

Nickie, we're glad you had such a wonderful experience at Fred Anderson Toyota of Sanford! We do hope we can be of assistance in the future. Take care!

November 02, 2020

Dealership Rating
Employee Rating

All were very professional and extremely friendly and the work was completed quickly and efficiently. It was recall work and was taken care of quickly and without any issues More

by TDINGER68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez

Nov 10, 2020

Fred Anderson Toyota of Sanford responded

Hi, we are so happy to read such a great review about Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2020

Dealership Rating
Employee Rating

Great service experience in the service Dept welcome and checkout area- very clean and as always professional people. Only thing was when I got keys back- my drivers seat had been adjusted so far away from More

by Masterdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Fred Anderson Toyota of Sanford responded

Hello! We here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2020

Dealership Rating
Employee Rating

I love going here. Everyone is super nice and you get in and out quickly! I bought my car in April of this year and every time that I come, it's great service. More

by MEGNIFICENT028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez

Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hi! Thank you so much for your positive comments about Fred Anderson Toyota of Sanford! We look forward to your next visit! Take care!

October 26, 2020

Dealership Rating
Employee Rating

Been dealing with them for many years now! Happy with sales and service departments! They are professional and advise you as they go along! The last time there was a technical hiccup and took more time More

by hwalshaw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez

Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2020

Dealership Rating
Employee Rating

Unfortunately the service team at Fred Anderson in Sanford is much more interested in proving they don't need to do more to fix a structural problem with my car than actually fixing it. I have grown More

by Not resolved!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Nov 25, 2020

Fred Anderson Toyota of Sanford responded

Hello there, we're disappointed to hear of the negative experience you had at Fred Anderson Toyota of Sanford and would like the opportunity to connect with you on this directly. Please call Bryan Newton- Service Director at 919-895-6505. Thank you.

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