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KYLE JAMES
KYLE JAMES | Page 6
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
317 Reviews
Dealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
English
317 Reviews of KYLE JAMES
August 24, 2020
I always feel.well taken care of at Fred Anderson Toyota of Sanford. I love my RAV4. This visit took a bit.longer than the estimated time..and it cost far more than I was anticipating. However the 30k maint of Sanford. I love my RAV4. This visit took a bit.longer than the estimated time..and it cost far more than I was anticipating. However the 30k maintenance is behind us. Thank you FATOS. More
by wittjb
Verified Customer
August 23, 2020
I was offered a package for $149.99 and one hour service. After two hours I was given a bill for $280 which included my $30 state inspection, a charge for $203 instead of 149.99, a misc fee of $36 of 'repair After two hours I was given a bill for $280 which included my $30 state inspection, a charge for $203 instead of 149.99, a misc fee of $36 of 'repair fee to dealer' and taxes. I was then told the extra fee is on all billing. Using my previous billing I showed it was not a fee imposed by Toyota and was told it would be refunded per the manager that day. One week later, I have heard nothing from them. Dishonest service, bait and switch or improper explanation of packages (note* bill was itemized but had zeroes in all 'included' in package for $203 descriptions which was explained by 3 different employees as 3 different values), and finally a broken commitment to refund a miscellaneous charge that they could not explain which had never been on a bill before. More
by DRAGOONETIGRE
August 18, 2020
Very clean and friendly environment. I brought my car in for a service and was out in no time. Everyone was very helpful and I will be coming back!!! for a service and was out in no time. Everyone was very helpful and I will be coming back!!! More
by BROWNDEB59
Other Employees Tagged: Chan Coleman, Julian Hernandez
August 17, 2020
Very Friendly and customer oriented. Always dependable and they work hard to get you in and out in a timely manner. I had major repairs done and they provided shuttle service. They truly get it....they al and they work hard to get you in and out in a timely manner. I had major repairs done and they provided shuttle service. They truly get it....they always make the customer their #1 priority! More
by MCVEIGH.HEASTER
Other Employees Tagged: Chan Coleman, Julian Hernandez
August 17, 2020
The whole team is awesome! I had a great experience from start to finish. I brought my car in for service, and I'm pretty sure that I'll be buying my next car from this dealership. start to finish. I brought my car in for service, and I'm pretty sure that I'll be buying my next car from this dealership. More
by RAM.UPADHYAYA
Other Employees Tagged: Chan Coleman, Julian Hernandez
August 12, 2020
We had a great visit when we brought our car in for service. I like how they get you in and out. Thank y’all for everything. service. I like how they get you in and out. Thank y’all for everything. More
by Hazeleyes22
Other Employees Tagged: Chan Coleman, Julian Hernandez
August 09, 2020
Vehicle Properly Serviced As usual I felt my vehicle was properly serviced. This includes current needs and letting my know anything above normal maintenance coming in the nea As usual I felt my vehicle was properly serviced. This includes current needs and letting my know anything above normal maintenance coming in the near future. My only complaint is that the elapsed time for service seems long. More
by BGOLFER
August 02, 2020
Great Service Department. Kyle James was the Service Department Representative that I dealt with. I have a 2017 RAV4 that I brought in for it’s 65,000 mile service. Department Representative that I dealt with. I have a 2017 RAV4 that I brought in for it’s 65,000 mile service. More
by MLCOX
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