Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kacie Greico
Kacie Greico at Toyota of Scranton

Kacie Greico | Page 17

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.9
281 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

4.9

281 Reviews

Write a Review

281 Reviews of Kacie Greico

August 19, 2022

Dealership Rating
Employee Rating

My Service advisor, Kaci was fantastic! She made sure all my previous maintenance was recorded correctly in the system and noted at which mileage the next couple of maintenances should be p More

by PAULINE.PALKO
Customer Service
Friendliness
Recommend Dealer
Yes
Report | Print
Aug 20, 2022

Toyota of Scranton responded

Pauline, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are thrilled you enjoyed working with Kacie. We will schedule you with Kacie for your future service visits. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

August 15, 2022

Dealership Rating
Employee Rating

the recall repair was completed within the proposed time frame and fully explained. the review of my truck for potential repairs was a plus and detected a issue that needed to be addressed and cost estimate More

by PSIDOREK
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair , Alan Aimer, Travis Langlois, Curt Manck, Kevin Morrow, Edward Rewt

Report | Print
Aug 15, 2022

Toyota of Scranton responded

PSIDOREK, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

July 22, 2022

Dealership Rating
Employee Rating

Very good service, as usual! There’s never been an issue, and if there were, I’m sure they’d make it right. More

by JRSHERIDAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Tom Kirkpatrick, David Grieco, james Brown , Alan Aimer, Travis Langlois, Curt Manck, Kevin Morrow

Report | Print
Jul 22, 2022

Toyota of Scranton responded

JRSHERIDAN3, Thank you for taking the time to share your thoughts regarding your recent SERVICE experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 21, 2022

Dealership Rating
Employee Rating

Excellent customer service. Very good communication. I would highly recommend their service department to anyone. Staff was courteous & helpful. More

by thebread1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 22, 2022

Toyota of Scranton responded

thebread1, Thank you for taking the time to share your thoughts regarding your recent SERVICE experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 19, 2022

Dealership Rating
Employee Rating

Toyota of scranton is a good place and they have a good service. Very nice More

by YESILOVEGOD27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Tom Kirkpatrick, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Report | Print
Jul 19, 2022

Toyota of Scranton responded

YESILOVEGOD27, Thank you for taking the time to share your thoughts regarding your recent SERVICE experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 11, 2022

Dealership Rating
Employee Rating

Cleanest professional dealer ever walked into, very knowledgeable staff. They even have small restaurant. Large lot with plenty to choose from More

by TURFRATT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz , Ryan Cali

Report | Print
Jul 11, 2022

Toyota of Scranton responded

TURFRATT, Thank you for taking the time to share your feedback on your recent experience at our dealership. We are delighted you enjoy doing business with us...thanks so much Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 07, 2022

Dealership Rating
Employee Rating

Spending an afternoon at an auto service center isn’t much fun but it was a great afternoon. Toyota Scranton was exceptional. More

by BHAPEMAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 07, 2022

Toyota of Scranton responded

BHAPEMAN8, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are delighted you enjoy working with Kacie. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 27, 2022

Dealership Rating
Employee Rating

We were satisfied with the performance and the worker who was assigned to us she was very nice and communicative. Overall it was good service. More

by RUBE382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 27, 2022

Toyota of Scranton responded

RUBE382, Thank you for taking the time to provide feedback on your recent service visit to our dealership. It is good to know you enjoyed working with Kacie. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. You scored your overall experience 4/5 stars. Could we have done something differently to score 5 stars. Please let us know. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 23, 2022

Dealership Rating
Employee Rating

The service is top notch in every department from sales to finance to service. This is my fourth Toyota and I have never regretted any of these purchases More

by HANLEYM01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 23, 2022

Toyota of Scranton responded

HANLEYM01, Your loyalty to our dealership is the highest form of a compliment. Thank you. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

May 18, 2022

Dealership Rating
Employee Rating

Toyota of Scranton is a very great Toyota dealership that I would recommend any buyer looking for a car. More

by ALLENLOYOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Tom Kirkpatrick, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Travis Langlois, Curt Manck, Kevin Morrow

Report | Print
May 19, 2022

Toyota of Scranton responded

Allen Loyola, Thank you for your recommendation and 5 star rating. The entire team appreciates you. We are delighted you had an outstanding experience and we value your friendship. All the best, MJ Preno Vice President of Guest Experience

1
...
16
17
18
...
29

Dealership Inventory (136 Vehicles)

new 2026 Toyota Grand Highlander Hybrid car, priced at $64,322
2026 Toyota Grand Highlander Hybrid
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
$64,322
View Details
new 2026 Toyota Tacoma car, priced at $44,647
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
$44,647
View Details
new 2026 Toyota Tacoma car, priced at $41,939
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
$41,939
View Details
new 2026 Toyota Tacoma car, priced at $52,803
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Manual
Four-wheel Drive
$52,803
View Details
new 2026 Toyota Tundra car, priced at $48,654
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
$48,654
View Details
new 2026 Toyota Tundra car, priced at $58,337
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
$58,337
View Details
View All Inventory