Kaitlin Dauzat | Page 2

I was very pleased with the customer service/response from Kaitlin. It was a very good experience after 3-4 terrible experiences with Best and a previous Crown Buick employee. Kaitlin is great at her job from Kaitlin. It was a very good experience after 3-4 terrible experiences with Best and a previous Crown Buick employee. Kaitlin is great at her job. The loaner car was ready when I dropped off my vehicle and she stayed in touch with me throughout the process. Thank you. More

by catherine.kuuskraa Verified Customer Verified Customer

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Kait gives me the best service every time. I would follow her to any dealership that she worked at just for the service. Thanks to Crown Buick GMC for being the best!!! I would follow her to any dealership that she worked at just for the service. Thanks to Crown Buick GMC for being the best!!! More

by sandyallen269 Verified Customer Verified Customer

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This was a quick fix and Crown Buick was so easy to work with. From scheduling the appointment to picking up my car, it was seamless. Thank you Crown Buick GMC! with. From scheduling the appointment to picking up my car, it was seamless. Thank you Crown Buick GMC! More

by JESSICASCHRIB Verified Customer Verified Customer

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Making the appointment and dropping off the vehicle was easy. The service was complete timely. easy. The service was complete timely. More

by DONROB Verified Customer Verified Customer

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I bought several vehicles from Crown over the years. Its been good service and good sales experience. Most of my service business is maintenance, fortunately I've needed very little repair but when I di Its been good service and good sales experience. Most of my service business is maintenance, fortunately I've needed very little repair but when I did the repairs were quick, fair and honest. Thanks Crown More

by Csharb Verified Customer Verified Customer

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Delt with Kaitlin and Frank in service and they were both very helpful and got me taken care of. very helpful and got me taken care of. More

by BIGCOUNTRYTCB Verified Customer Verified Customer

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The dealership provided me with excellent service for my vehicle and great shuttle service to work and back to my vehicle. vehicle and great shuttle service to work and back to my vehicle. More

by alicia_gladden Verified Customer Verified Customer

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Great customer service mechanics are too notch waiting ares is clean . Wait was reasonable thanks ares is clean . Wait was reasonable thanks More

by fiveheadray Verified Customer Verified Customer

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Too long a wait to get service. No call back from Catlin. Vehicle was there three days without any diagnostics No call back from Catlin. Vehicle was there three days without any diagnostics More

by lpparquet Verified Customer Verified Customer

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The experience I had was great, but I would suggest that if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise that person to come back later. Another employee from a different department ended up assisting me instead of the lady who initially took my paperwork when I arrived. Other than that, the service was good but it could have been excellent. I gave all stars because I know how survey work but in the future you can suggest a loaner to someone instead of them being out of a vehicle for a while. More

by Ty Verified Customer Verified Customer

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