Kaitlyn Potts
Kaitlyn Potts at Hendrick Chrysler Dodge Jeep RAM
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Kaitlyn Potts | Page 4

Service Advisor

Hendrick Chrysler Dodge Jeep RAM

1626 Montgomery Hwy
Birmingham, AL 35216

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4.6
76 Reviews
4.6

76 Reviews

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76 Reviews of Kaitlyn Potts

January 31, 2023

Dealership Rating
Employee Rating

The best service and the best staff! I worked with Kaitlyn but everyone was super nice and made me feel at home. More

by momof3
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Momof3, thank you so much for the positive review!

January 31, 2023

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Employee Rating

Service was great! Kaitlyn was my service advisor and took excellent care of me. I will definitely be back! More

by SavyG123
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 03, 2023

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Kaitlyn delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 19, 2023

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During construction it was hard to maneuver around to the service department but once there. No problems More

by juliapaul
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Recommend Dealer
Yes
Jan 22, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Hello Juliapaul, thank you; we appreciate your feedback and the positive review!

January 18, 2023

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Employee Rating

Been going there for years, always a grant environment and atmosphere...amazing customer service, timing is great, and very professional More

by drperry08.tp
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Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham, Chris Sloan, Alan Caldwell , Dakembi Baker, James Dyson

Jan 20, 2023

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate you and all the ways you've supported our team and our business! Thanks so much for the kind review!

January 09, 2023

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Worked me in on short notice, took care of me. Everyone was friendly both on the phone and in person. Tires/labor were reasonably priced. I will be using this dealership for future maintenance n More

by jag
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Reuther

Jan 12, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Jag, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Hendrick Chrysler Dodge Jeep RAM

December 30, 2022

Dealership Rating
Employee Rating

They got the car oil change and tire rotation done within an hour and a half. They were very helpful and informed me of other critical areas that the car needed to be fixed. More

by dcdipiazza
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: James Dyson

Jan 01, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Dcdipiazza, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM!

December 13, 2022

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Employee Rating

Mis Kathlyn Potts gave me the best customer service and above. She assisted with amazing knowledge, explained everything and helped me enormously. More

by Betty
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Recommend Dealer
Yes
Dec 15, 2022

Hendrick Chrysler Dodge Jeep RAM responded

Hi Betty, thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM! Thanks again for the recommendation, and have an amazing day!

December 11, 2022

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Employee Rating

Very professional service adviser and great experience during my Jeep's maintanence service, quick and smooth.....thanks. More

by JOSE COLMENARES
Service Price Transparency
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Recommend Dealer
Yes
Dec 14, 2022

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Kaitlyn delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 09, 2022

Dealership Rating
Employee Rating

unprofessional, inefficient and an overall lack of caring. This location is lacking in effective employees More

by sethadams
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Recommend Dealer
No

Other Employees Tagged: Jack Helvin

December 08, 2022

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Employee Rating

I went in for my scheduled service appointment, and everyone treated us great! From the moment we arrived until we left we were shown absolute courtesy. I highly recommend Hendrick's Chevrolet. Make su More

by tonyamazingo1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham, Chris Sloan, Alan Caldwell , Dakembi Baker, James Dyson, Christian Kent

Dec 11, 2022

Hendrick Chrysler Dodge Jeep RAM responded

Tonyamazingo1983, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

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