Kaleb Chadwell
Kaleb Chadwell at Big Star Hyundai

Kaleb Chadwell

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

Contact Me
4.7
176 Reviews
4.7

176 Reviews

Write a Review

176 Reviews of Kaleb Chadwell

July 25, 2025

Dealership Rating
Employee Rating

very pleased with the work they did on my car they were courteous and very informative. More

by VICKIEJONES239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave, Paul Davila

June 22, 2025

Dealership Rating
Employee Rating

Everything went smooth and the Customer Service was way more than exceptional and I really do love this location More

by arenshenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

June 06, 2025

Dealership Rating
Employee Rating

Great customer service. They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your review means a lot to the Big Star Team. We look forward to serving you again soon

June 06, 2025

Dealership Rating
Employee Rating

Great customer service. They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-Star review means a lot to the Big Star Team. We look forward to serving you again soon

May 24, 2025

Dealership Rating
Employee Rating

Very good customer service Eric was a good salesman I don’t mind coming back to purchase another vehicle More

by NELSONTIFFANY0823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis

May 30, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

May 17, 2025

Dealership Rating
Employee Rating

Your service is very great. I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team H More

by sills.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 08, 2025

Dealership Rating
Employee Rating

I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel More

by catrice yancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 22, 2025

Dealership Rating
Employee Rating

Paul very unfriendly and rude. No snacks available. Other team members friendly and helpful.. thanks More

by neldaygarza71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

March 14, 2025

Dealership Rating
Employee Rating

Excellent service and great dealership! We always rely on the professional expertise the dealership provides. More

by pegomez71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 04, 2025

Dealership Rating
Employee Rating

Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. More

by KIFBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

1
...

Dealership Inventory (566 Vehicles)

used 2022 Chevrolet Malibu car, priced at $17,988
2022 Chevrolet Malibu
used
Mineral Gray Metallic exterior
Automatic
Front-wheel Drive
used 2019 Chevrolet Silverado 1500 car, priced at $28,588
2019 Chevrolet Silverado 1500
used
Iridescent Pearl Tricoat exterior
Automatic
Rear-wheel Drive
used 2024 Chevrolet Silverado 1500 car, priced at $41,788
2024 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
used 2022 Kia EV6 car, priced at $25,288
2022 Kia EV6
used
Snow White Pearl exterior
Automatic
All-wheel Drive
used 2018 Ford F-150 car, priced at $21,788
2018 Ford F-150
used
Magnetic exterior
Automatic
Rear-wheel Drive
new 2025 Hyundai Santa Fe car, priced at $32,940
2025 Hyundai Santa Fe
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive