Kaleb Mathis | Page 3

I had an extraordinary experience buying a car with sales rep, Kaleb Mathis. Kaleb was me in a warm and open manner which was entirely welcoming. I felt immediately comfortable with him and was especially ha rep, Kaleb Mathis. Kaleb was me in a warm and open manner which was entirely welcoming. I felt immediately comfortable with him and was especially happy that his positive reaction and intrigue with the car matched my own excitement. I felt Kaleb listened carefully to my concerns and seemed very attentive at every stage of my inquiry — projecting no sense of “selling” or urgency to close a deal. Although Kaleb qualified his knowledge about the car, a Genesis GV60, as “limited”; he was extremely adept at handling the vehicle, answering my questions, identifying the buttons and doodads, and quickly found answers (Google) to questions he didn’t know. Negotiations were seamlessly amicable, and we closed with both of us super happy about the deal. I truly felt that Kaleb had gone to bat for me each time he took the paper back to the manager. I was ultimately thrilled with the transaction, the car, and with Kaleb. I can’t imagine a more smooth and positive experience than the one I had buying my beautiful car at Lexus of Sarasota. Honestly, I’m still pinching myself!!! 😄 More

by drdpollack Verified Customer Verified Customer

Report | Print

Kaleb found the perfect car at the right price. He did a great job. Ty was incredibly patient with me since I am not very tech savvy. This is my third Lexus - service has always been wonderful. He did a great job. Ty was incredibly patient with me since I am not very tech savvy. This is my third Lexus - service has always been wonderful. More

by LEACHJOENAN Verified Customer Verified Customer

Report | Print

Everything was well run and I am very satisfied with the experience. Scott was great in explaining the process from start to finish. experience. Scott was great in explaining the process from start to finish. More

by vbosco2805 Verified Customer Verified Customer

Report | Print

Kaleb Mathis is a highly motivated and personable young man. Despite the chaos of the renovation going on around us, he managed to keep the sale moving forward in a cheerful manner. man. Despite the chaos of the renovation going on around us, he managed to keep the sale moving forward in a cheerful manner. More

by joannssota Verified Customer Verified Customer

Report | Print

Very professional and knowledgeable. The process took some time, but every person I spoke with was very pleasant. The process took some time, but every person I spoke with was very pleasant. More

by barbaraannrobinson625 Verified Customer Verified Customer

Report | Print

Recommended! The accounting office was a pleasure to deal with no pressure tactics. The process of sale was easy. Kaleb Mathis was personable and pleasant. Easy c The accounting office was a pleasure to deal with no pressure tactics. The process of sale was easy. Kaleb Mathis was personable and pleasant. Easy communication no stress. More

by Ryszko Verified Customer Verified Customer

Report | Print

Perhaps the least professional and combative buying experience ever. Kaleb's lack of professionalism and almost juvenile reaction to my concerns almost led me to end the negotiation. But, I wanted the experience ever. Kaleb's lack of professionalism and almost juvenile reaction to my concerns almost led me to end the negotiation. But, I wanted the vehicle and got stuck with a horrible salesperson. During the process, no supervisor intervened. It's been a couple of weeks and the typical follow-up call to insure customer satisfaction never came. Hopefully, Lexus of Sarasota will never have another vehicle that I desire because I'd likely have to pass. More

by englewoodsc Verified Customer Verified Customer

Report | Print

Enjoyed the many salesmen at this Lexus dealership,made me and my grandson son feel comfortable and very attentive to our needs! It felt like I was at a family reunion had fun and took care of business!👏� me and my grandson son feel comfortable and very attentive to our needs! It felt like I was at a family reunion had fun and took care of business!👏👏👏 More

by rosalynjohnson180 Verified Customer Verified Customer

Report | Print

very professional atmosphere. they did not try to force me to buy their vehicle or harass me like other dealerships did. they did not try to force me to buy their vehicle or harass me like other dealerships did. More

by DUCKDUCK.1217 Verified Customer Verified Customer

Report | Print

Outstanding Experience at Lexus of Sarasota Our experience at Lexus of Sarasota was truly outstanding from start to finish. The entire team went above and beyond to ensure that every aspect of our experience at Lexus of Sarasota was truly outstanding from start to finish. The entire team went above and beyond to ensure that every aspect of our visit was smooth, professional, and enjoyable More

by RDunbar4 Verified Customer Verified Customer

Report | Print