Karem Cakman

It’s rare for me to write a review but in this case I think it’s warranted. The sales experience was pleasant. Not pushy, also not “exceptional”, but nothing to complain about. After-purchase customer se think it’s warranted. The sales experience was pleasant. Not pushy, also not “exceptional”, but nothing to complain about. After-purchase customer service was mixed. On one hand the post-sale communication started off terrible when we had issues with the car. I never received calls back I was promised, received mixed/conflicting or inaccurate answers to questions. Sales referred me to service. Service referred me back to sales. After having my car for a week we were told they wouldn’t fix it. At that point a general manager got involved and the experience was *much* better. I was impressed at how hard they worked to turn a bad situation into a very good outcome. I think the way a company deals with complicated customer issues is very important and in this aspect I was very pleased to work with them. At this stage they seemed honest and to be dealing in good faith. They seemed to genuinely care about their customers’ experience. Given the conclusion I’m giving a high rating. The only big issue was the communication in the middle. That was largely the service department. More

by CP Verified Customer Verified Customer

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Best review I can give is that after one year of my 1st KIA, I went back to Greenway to change it to a newer one and was glad to have Kerem, seller last year, behind the scene as a manager this year taking KIA, I went back to Greenway to change it to a newer one and was glad to have Kerem, seller last year, behind the scene as a manager this year taking care of me. More

by wrebello Verified Customer Verified Customer

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Had a great experience with Mo. I bought first car from him. He explained everything about the car very well. I really recommend him. Thanks Mo I bought first car from him. He explained everything about the car very well. I really recommend him. Thanks Mo More

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I had Jesse as my repair technician and honestly he was the absolute best!!! He should be the blueprint of costumer service. If I could give him a raise or bonus I would 10/10 recommend. the absolute best!!! He should be the blueprint of costumer service. If I could give him a raise or bonus I would 10/10 recommend. More

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muhammed always takes of me when i buy my cars here. this is my third vehicle here and management always friendly this is my third vehicle here and management always friendly More

by E.SEKMEN Verified Customer Verified Customer

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Muhammed was one of the great key players when buying out my kia soul lease my kia soul lease More

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Highly recommend the service department. Kudos for the recruiting manager on their newly acquired female service advisor(Kieara). Pretty impressive multitasking skills without sacrificing on Kudos for the recruiting manager on their newly acquired female service advisor(Kieara). Pretty impressive multitasking skills without sacrificing on Personalized service . Great improvement from the previous one. Way to go Kieara. Keep up the good work up to the standards of Greenway Kia legendary service. More

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Great guy! and amazing personality. I was there with my kids and dog. He helped me a lot that day. Got the best rate and car Thank you Kia Greenway! Thank and amazing personality. I was there with my kids and dog. He helped me a lot that day. Got the best rate and car Thank you Kia Greenway! Thank you Mo! More

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Mo is hands down the best—knowledgeable, patient, and truly easy to work with. This is the third car I’ve bought from him, and every time he’s gone above and beyond without any pressure or games. I’ll be truly easy to work with. This is the third car I’ve bought from him, and every time he’s gone above and beyond without any pressure or games. I’ll be back again this summer to get cars for my daughters, and I wouldn’t trust anyone else but Mo and the Greenway Kia West team. More

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