Karen Boll

My experience at Ford Napleton was fantastic. I researched 10 dealers and this was the best. They were great over the phone and gave me the best rates and ease of mind. Ronald was the best person I researched 10 dealers and this was the best. They were great over the phone and gave me the best rates and ease of mind. Ronald was the best person I’ve spoken (out of 10) and Karen was great, friendly, informed, and took me for my test drive and taught about the car. This was my first time buying a car and I am so happy with the whole thing. More

Report | Print

Outstanding and very friendly a d knowledgeable staff! Definitely a great experience at this car dealer. They made the purchase stress free and fun! They were also very attentive and helpful to my handica Definitely a great experience at this car dealer. They made the purchase stress free and fun! They were also very attentive and helpful to my handicapped wife More

Report | Print

The service department particularly Kathy Bucholz goes above and beyond for her customers! All team members that I have come in contact with including Karen Boll in sales have been friendly and profession above and beyond for her customers! All team members that I have come in contact with including Karen Boll in sales have been friendly and professional More

Report | Print

Karen and Nick were great! The buying process was quick and smooth! Decibel recommend Napleton Ford. The buying process was quick and smooth! Decibel recommend Napleton Ford. More

Report | Print

"I had a fantastic experience with this team! From start to finish, the service was professional, friendly, and incredibly efficient. They went above and beyond to ensure all my questions were an From start to finish, the service was professional, friendly, and incredibly efficient. They went above and beyond to ensure all my questions were answered and that I was completely satisfied with the results. It is rare to find this level of care and attention to detail these days. I highly recommend them to anyone looking for top-quality service—I will definitely be back!" More

Report | Print

They were great everyone involved they took care of all my concearns. Exsplained every questions I asked my concearns. Exsplained every questions I asked More

Report | Print

Usually buying a car is a bad experience. But the guys and girls at oak lawn were great especially Karen! She’s awesome! Quick and to the point. But the guys and girls at oak lawn were great especially Karen! She’s awesome! Quick and to the point. More

Report | Print

Karen and Mario were Great! Thank You so much for all the support. This was my first time buying car after my dad passed and you all were nothing short of amazing. I appreciate Thank You so much for all the support. This was my first time buying car after my dad passed and you all were nothing short of amazing. I appreciate you all. More

Report | Print

Don Bros is an amazing employee! He knows so much and treats everyone who walks through the door just as he would his family! Karen is the first bright smile you see as you walk thro He knows so much and treats everyone who walks through the door just as he would his family! Karen is the first bright smile you see as you walk through the door, she’s such a peach! Highly recommend! Always a great experience! More

Report | Print

After reviewing and researching numerous vehicles knowing the dreadful time to buy a vehicle was fast approaching, we walked into this Dealership with only one vehicle on our mind from their lot and a price the dreadful time to buy a vehicle was fast approaching, we walked into this Dealership with only one vehicle on our mind from their lot and a price point we needed to maintain, all of which we communicated up front. From the moment we walked in through the doors, the entire process was completed with ease and respect. Great communication. Friendly and acknowledging staff. Up front honesty. No overselling. No trying to change our minds to another vehicle. And with all of that, we are very excited to say that we are now the new Owners of the vehicle we wanted and that is all thanks to the amazing staff at Napleton Ford of Oak Lawn!!! Shout out to Karen Boll!! We are happy we were able to keep this local in our Community, have a great experience for something we weren't thinking would be, and have an upgraded, gorgeous vehicle to drive! Best dealership and service around!!!! More

Report | Print