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Karen Herbert
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Karen Herbert | Page 23
Client Advisor
BMW of Silver Spring
3211 Automobile Boulevard
Silver Spring, MD 20904
250 Reviews
Dealership Experience
11 yrs, 7 mos
Industry Experience
33 yrs
250 Reviews
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250 Reviews of Karen Herbert
November 18, 2017
Excellent representation and responsiveness The responsiveness of Karen Herbert could not have been better. Accommodated my every worry, worked on pricing, and was sensitive to my needs in the p The responsiveness of Karen Herbert could not have been better. Accommodated my every worry, worked on pricing, and was sensitive to my needs in the purchase. More
by David Scharff
Helpful 
September 04, 2017
absolutely no complaints We have found the servicing and sales at this dealership to be awesome; everyone is friendly, courteous, helpful, and very very service-oriented. We h We have found the servicing and sales at this dealership to be awesome; everyone is friendly, courteous, helpful, and very very service-oriented. We have had experiences with other dealerships in the area and we actually will drive farther to use this location. The people and the service are exceptional. More
by joanne
August 31, 2017
Stellar Service Karen Herbert and Joanna McCarthy were incredible to work with when looking at a new car. They made the process both easy and enjoyable! I would hig Karen Herbert and Joanna McCarthy were incredible to work with when looking at a new car. They made the process both easy and enjoyable! I would highly recommend them to anyone looking to buy or lease. In fact, I already have! Joanna and Karen's attentiveness to what is important to you in a vehicle to their knowledge of each vehicle was incredibly comprehensive. More
by Jennifer Yateman
Other Employees Tagged: Joanna McCarthy
August 30, 2017
Great experience Great overall experience. Everybody was friendly and went out of their way to make it a great experience. Went above and beyond. Much appreciated! Ver Great overall experience. Everybody was friendly and went out of their way to make it a great experience. Went above and beyond. Much appreciated! Very different experience from other dealerships!!! More
by RC
Other Employees Tagged: Andrew Lippincott, Joanna McCarthy
August 29, 2017
Outstanding service experience!!!! This is my second trip back to BMW of Silver Spring. Karen Herbert and the team of pros provided outstanding service, follow up and a no pressure cari This is my second trip back to BMW of Silver Spring. Karen Herbert and the team of pros provided outstanding service, follow up and a no pressure caring approach! I will not hesitate for a second to recommend her or return to the dealership when I am ready for a new BMW! M. Basile- Spring, MD More
by MOBAS
Other Employees Tagged: Andrew Lippincott
August 22, 2017
Karen Herbert was very responsive and helpful. I recently purchased a 320i xDrive Sedan from Karen Herbert at BMW of Silver Spring. From the first contact, Karen was upfront and aggressive with he I recently purchased a 320i xDrive Sedan from Karen Herbert at BMW of Silver Spring. From the first contact, Karen was upfront and aggressive with her pricing. Karen spent an extraordinary amount of time searching for the car that met my exact specifications! Karen was very responsive and courteous and made an anxious car-buying experience a comfortable one. I highly recommend Karen and BMW of Silver Spring. More
by lyfellows
July 30, 2017
Exceptional Car Buying Experience I had a wonderful car buying experience with Karen Herbert and the entire team at BMW Silver Spring. With the help of Karen, I purchased a 2017 330xi I had a wonderful car buying experience with Karen Herbert and the entire team at BMW Silver Spring. With the help of Karen, I purchased a 2017 330xi at the right price and with the confidence that I pulled off the lot with a great car. The process was straight-forward, professional, and truly hassle-free. Karen's strong listening skills, extensive knowledge of the BMW brand, and great attitude made my car buying experience an exceptional one. I plan to send a number of people her way. More
by bmw
Other Employees Tagged: Andrew Lippincott
July 28, 2017
New BMW X5 Karen was wonderful to work with and very Knowledgeable about the vehicle. The entire staff is great looking forward to additional purchases in the fu Karen was wonderful to work with and very Knowledgeable about the vehicle. The entire staff is great looking forward to additional purchases in the future. More
by zahrobskynick
Other Employees Tagged: Allen Kim
July 25, 2017
Great!!! service You will enjoy your buying, I worked with Karen Herbert to purchase my BMW. Karen was knowledgeable and professional throughout the process.The servic You will enjoy your buying, I worked with Karen Herbert to purchase my BMW. Karen was knowledgeable and professional throughout the process.The service I received from the BMW team was exceptional. More
by jupiter12345
July 21, 2017
Amazing client service and great prices I bought a 2015 BMW from the silver spring location an I must tell you they are amazing. Every person that helped me throughout the process of buying I bought a 2015 BMW from the silver spring location an I must tell you they are amazing. Every person that helped me throughout the process of buying the car was friendly, courteous, and was there for my best interest. Karen was my sales associate and she is phenomenal. She even picked me and my wife up at the airport. The sales manager Jamie was super nice and very honest and very professional. Even Anthony which was my Finance guy was super honest and didn't try to sell me in unneeded warranty coverage. Everyone was great and I would definitely fly out there and buy another car with my eyes closed. More
by Achamander
Other Employees Tagged: Jamie Dougherty, Anthony Lucas
