Karen Pattison
Karen Pattison at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Karen Pattison | Page 10

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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
178 Reviews
5.0

178 Reviews

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178 Reviews of Karen Pattison

November 30, 2024

Dealership Rating
Employee Rating

The customer service has always been great friendly and courteous and professional . The service department is clean More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Russell Fox, Jennifer Westerlund , Beau Bell, Starla Johnson

Dec 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly, courteous, and professional, and we appreciate your acknowledgment of our clean service department. We look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 25, 2024

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Employee Rating

Karen is always helpful and knowledgeable. This is my 3rd car she has helped me with, and she makes the process very pleasant More

by jaime.stearns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Karen has consistently provided you with helpful and knowledgeable service at James Wood Chevrolet Buick GMC Decatur. It's great to know that your experience has been pleasant throughout your car-buying journey. We look forward to assisting you with your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 22, 2024

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Employee Rating

all involved dedicated the amount of time needed for a satisfactory experience including the documents to be signed for sale and finance. More

by strotter310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker , Jeff Mawby

Nov 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a satisfactory experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to ensuring every detail is taken care of for our customers. I appreciate your feedback and look forward to serving you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 19, 2024

Dealership Rating
Employee Rating

Karen was amazing! But I did buy a demo and at week two it is going into the shop for an oil or transmission leak so really disappointed with already having issues with More

by kmbeck22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us. While it's great to hear that Karen provided you with amazing service, I understand your concerns regarding the issues you've encountered with your new truck. Dependability is important, and I assure you that I strive for high standards in our vehicle inspections. Please reach out to me directly at James Wood Chevrolet Buick GMC Decatur, so I can assist you further with the service on your vehicle. I want to ensure that your concerns are addressed promptly. Thank you for choosing us! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 05, 2024

Dealership Rating
Employee Rating

Service reps are professional, the dealership is clean All work is done in a timely manner More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley , Starla Johnson

Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I am thrilled to hear that you found our service representatives professional and that you appreciated the cleanliness of James Wood Chevrolet Buick GMC Decatur. Timely service is a priority for us, and I'm glad that you had a positive experience. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 27, 2024

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Employee Rating

Karen was great. I walked into the dealership to look at vehicles not necessarily going to buy just yet. I told Karen this And she still treated me kindly. When I le More

by mjuand11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate you taking the time to share your experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that Karen provided you with such great service and professionalism. I'm proud to have her on our team! If you have any more questions or need assistance in the future, feel free to reach out. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2024

Dealership Rating
Employee Rating

Absolutely wonderful experience with Karen as always! Love how she makes the process seamless and enjoyable. More

by tabtallas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Karen at James Wood Chevrolet Buick GMC Decatur. It's great to know that she made the process seamless and enjoyable for you. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

Dealership Rating
Employee Rating

Karen & Rubin were great to work with! I have bought my 2nd truck I’ve purchased from James Wood’s Decatur TX and will buy from again in the future. Great people & great selection. More

by Big Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had a fantastic experience working with Karen and Rubin at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to know you’re enjoying your second truck from us. I look forward to assisting you again in the future! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 25, 2024

Dealership Rating
Employee Rating

Buying a new vehicle at James Woods was a pleasant experience and one I would recommend. More

by ingram2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield

Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that your experience buying a new vehicle at James Wood Chevrolet Buick GMC Decatur was pleasant. Your recommendation means a lot to us! We look forward to serving you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2024

Dealership Rating
Employee Rating

The best service anywhere! I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me w More

by CBROWN1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 1988. It's fantastic to hear that Shawn has built a friendship with you while providing excellent service. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Sep 24, 2024

CBROWN1945 responded

This has been my to go to dealership for many years. The service is the best. Good work, dependable, always there for me! I feel like I’m one of them! Thanks to this dependable service that I trust! Shawn Hooe, I appreciate you so much!

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