Karen Vieira | Page 8

Happy with Service. 6:00AM and the check engine light and flashing brake light signaled trouble and gave my wife and I concern. Within the hour I brought our 2010 Outback 6:00AM and the check engine light and flashing brake light signaled trouble and gave my wife and I concern. Within the hour I brought our 2010 Outback to Cityside, hoping that they could find a slot in an already tight schedule. They did make time to diagnose and solve the problem by the end of the day. And they informed me, to my surprise, that the cost was covered by warranty! My personal thanks to Advisor Karen who saw the project through and kept me informed. And thanks to advisors Ron, Niko, and Zander, as well as Karen, for their past and current professionalism, courtesy, knowledge, ability to listen and are committed to satisfying the needs of their clients. A reflection on excellent management by Joe C. Do I sound too enthusiastic? More

by PMILLER750 Verified Customer Verified Customer

Report | Print

routine check up The staff is professional and courteous. They kept me informed as to when they took the car in for service. The car was ready within the time stated The staff is professional and courteous. They kept me informed as to when they took the car in for service. The car was ready within the time stated. Added bonus: car returned clean/ washed. More

by IDALIZSANTOS Verified Customer Verified Customer

Report | Print

Tire Service My tire low pressure light came on again after filling air in all the tires. Called Cityside Subaru and Karen fit me right in, got my tires checked, f My tire low pressure light came on again after filling air in all the tires. Called Cityside Subaru and Karen fit me right in, got my tires checked, found a nail, their service department patched it up and I was on my merry way. She even had my car washed! More

by JQS Verified Customer Verified Customer

Report | Print

Mark Lidano made my purchase of a 2015 Outback the easiest and nicest experience that I have ever had with any auto salesperson. He is the best. Dave Mosher made my purchase of a 2015 Outback the easiest and nicest experience that I have ever had with any auto salesperson. He is the best. Dave Mosher More

Report | Print

repeat customer I just bought my second Forester from Cityside (after 15 years with the first one) and Alex was a pleasure to deal with, very low-pressure, and made t I just bought my second Forester from Cityside (after 15 years with the first one) and Alex was a pleasure to deal with, very low-pressure, and made the whole process stress-free. I was dreading buying a car just because of all that one hears about the games that car salesmen play, hard sell tactics, etc. But once again Cityside proved the stereotype wrong. It was an easy and even pleasant experience. Alex patiently put up with my many questions and indecisions, going back and forth among different packages, etc. I genuinely felt no pressure on price or on time. I've had very good experience with Cityside's service dept over the last 15 years. And I can recommend Alex to anyone who like me was not looking forward to the car-buying experience. More

Report | Print

Excellent car care and customer service If your looking for a service center, nothing beats city side. You need to ask for Karen, she happily explains everything that is going to happen to y If your looking for a service center, nothing beats city side. You need to ask for Karen, she happily explains everything that is going to happen to your vehicle and explains the price that you are going to pay. I have never had an issue with my car or billing since I have been with Karen. At other places they give you one number and when you come to pick up your car, it's always more expensive. Not with city side and especially not with Karen. Only once did they find an issue with my car and she called to confirm with me before they did anything additional, and she told me my new billing price. OUTSTANDING! She lets me know about my scheduled maintenance and even lets me know what I should be considering in the future. I never feel pressured from her. She makes me very comfortable. The work is always done exactly like she says. Thank you Karen, and thank you to every mechanic who has serviced my vehicle. More

by LYNNAT13 Verified Customer Verified Customer

Report | Print

The only Team to Trust! Joe and his Team have been servicing my car exclusively for the last 8 years and while I am not one to typically write reviews, I think that it is imp Joe and his Team have been servicing my car exclusively for the last 8 years and while I am not one to typically write reviews, I think that it is important to recognize the level of service, care and personal treatment that Joe and his Team provide to their customers. It is a small-town approach to service that is very much appreciated! More

Report | Print

Excellent Service at a good price had my 60,000 mile service on my 2011 Subaru Outback. I checked the price with 2 other dealers to be sure and Cityside's price (just under $600) was had my 60,000 mile service on my 2011 Subaru Outback. I checked the price with 2 other dealers to be sure and Cityside's price (just under $600) was a little less than the other 2. More importantly, they did the work on time, with full explanations, and let me pick the vehicle up the next day. Karen is an excellent service advisor. More

by CHUCK_HOUSTON Verified Customer Verified Customer

Report | Print

Cityside is terrific! They more than met my needs for my recent service on my Forrester. They listen, answer all my questions, and always make me feel welcome. Thank you They more than met my needs for my recent service on my Forrester. They listen, answer all my questions, and always make me feel welcome. Thank you Cityside! More

by JDIBONA Verified Customer Verified Customer

Report | Print

helpful and efficient I went to Cityside Subaru thinking I was just going to get my '09 Outback examined. It turned out that she needed a lot of work done and I decided tha I went to Cityside Subaru thinking I was just going to get my '09 Outback examined. It turned out that she needed a lot of work done and I decided that maybe it wasn't a good investment to keep fixing an old car. Dan in sales worked with me and I ended up trading in my car for a new 2016 Forester. It was my first time purchasing a car so I was nervous but everyone made the process seem smooth and easy. More

by LEAHKNOBLER Verified Customer Verified Customer

Report | Print