Dan Flynn is the best employee at Val Ward during my past
40 year experience.
40 year experience.
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by GAWOMP
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We sincerely value your business and look forward to your next visit!
The assistance of the customer service dept was helpful
and appreciated, but the cost of the repair was absurd.. I don’t necessarily blame Val Ward Cadillac, but they didn’t seem to mind the abusive pricin
and appreciated, but the cost of the repair was absurd.. I don’t necessarily blame Val Ward Cadillac, but they didn’t seem to mind the abusive pricing.
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by CBYRNE9999
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2024 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
All staff member treated my visit with the upmost
importance. Treated my vehicle like it was their own.
importance. Treated my vehicle like it was their own.
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by dczoschke
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bonnie - 5 stars !!!!
Nov 05, 2024 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
You sold me a 3 yr old Cadillac w a bad battery which I
had to replace for $550 in Maine last summer & tires that weren’t safe. Thx for replacing the tires for no charge. I appreciate Jamie & his service.
had to replace for $550 in Maine last summer & tires that weren’t safe. Thx for replacing the tires for no charge. I appreciate Jamie & his service. Dan H
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by dhonan
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
They kept me up to date and was able to drive the loaner.
Really appreciate the service department and Karina!
Really appreciate the service department and Karina!
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by NIC_TRACEY5
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2024 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.
Service advisor, Karina, was very knowledgeable,
professional and made the experience less stressful! Thank you
professional and made the experience less stressful! Thank you
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by kaldana
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2024 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you're ever in need of more help, please let us know!
Quick response and scheduled appointment right away.
Great customer service. Listens to concerns and address them.
Great customer service. Listens to concerns and address them.
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by auggie1160
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Val Ward Cadillac Inc responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
We brought the car in to check on low pressure for one
tire. We were told that there was a nail and the tire could not be repaired. Although we trust the tech, it would have been nice to see the tire ( si
tire. We were told that there was a nail and the tire could not be repaired. Although we trust the tech, it would have been nice to see the tire ( since she promised to do so) . We replaced all four tires and when we paid and started to leave, we noticed that the four tires all had different pressures. The technician should have checked it out first,
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by JJPAUN
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Val Ward Cadillac Inc responded
Good Morning JJPAUN, Thank you for your business and for taking a moment to reach out to us. We are sorry to hear about your tire puncture, sadly that is not an uncommon occurrence here in SW Florida with all of our construction! It would be our pleasure to correct any pressure discrepancies at your earliest convenience if we did not already do so before your departure. As we have several machines that fill tires to a set pressure target, I am having our staff inspect everything to make sure our gauges and equipment are calibrated accurately and working as intended. Thanks again for your visit, and please let us know if we may help you with anything else. Have a great start to your week! ~Justin F. with Val Ward Cadillac
everything went great no problems, getting my car
delivered to us was very important to us
delivered to us was very important to us
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by roger
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2024 -
Val Ward Cadillac Inc responded
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The people at Val Ward are friendly, efficient, and
caring about your vehicle, the waiting area was very clean and offered snacks and drinks while waiting. Keep up the great work
caring about your vehicle, the waiting area was very clean and offered snacks and drinks while waiting. Keep up the great work
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by anvanchick
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jamie Martin
Sep 14, 2024 -
Val Ward Cadillac Inc responded
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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