Engine won"t turn off when I stop (ever) I was told there
was a lot of reason and I was sent on my way Like A/C The way I drive and possible the battery. Nothing was checked . Nor did they take it for a
was a lot of reason and I was sent on my way Like A/C The way I drive and possible the battery. Nothing was checked . Nor did they take it for a test drive to check out why it doesn't work. I left feeling that they didn't care .
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by WHIPPLEINPARADISE
Verified Customer
Verified Customer
Mar 28, 2025 -
Val Ward Cadillac Inc responded
Hello WhippleInParadise!
I spoke with Karina in our service department regarding your vehicle. You should be hearing from her promptly regarding your auto stop-start. I am confident we will have a solution for you shortly. Our Service Manager would be happy to test drive with you personally if he may help. Have a great start to your weekend!
Una semana para dar un medio diagnostico.
y todavia no tenian todo completo. Demasiado tiempo
y todavia no tenian todo completo. Demasiado tiempo
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by idolka
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Val Ward Cadillac Inc responded
Good Afternoon Idolka, We are sorry to hear we couldn’t have a timelier repair quote for you! While many simple issues can be diagnosed and repaired on the same day, unfortunately more complex issues such as those with transmissions or electrical wiring can be much more demanding to repair. If you decide to have us proceed with your vehicle repair, it would be our pleasure to do so. We appreciate your visit and hope you have an exceptional weekend!
Todos son muy amables y cordiales atendiendo a los
clientes, me siento en familia
cuando estoy ahi.
clientes, me siento en familia
cuando estoy ahi.
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by havamex
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2025 -
Val Ward Cadillac Inc responded
¡Nos alegra mucho haberle brindado una experiencia tan positiva! Si hay algo más que podamos hacer por usted, no dude en hacérnoslo saber. ¡Estaremos encantados de ayudarle!
I was happy with the personal and enjoyed a great
experience with everything that deals with my car
experience with everything that deals with my car
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by CISEW
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2025 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!
Nice lounge.
The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that pr
The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that problem in short order with a replacement part on inventory.
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by rohm13
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2025 -
Val Ward Cadillac Inc responded
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been dealing with Pete Weidner For many years over
at another dealership in Naples., Now I will be dealing with Val Ward Cadillac, because Pete is now here. He has introduced me
to Jose “Pepe” Iriba
at another dealership in Naples., Now I will be dealing with Val Ward Cadillac, because Pete is now here. He has introduced me
to Jose “Pepe” Iribar, And I cannot be more pleased at the way I was handled with the recent purchase. Jose was a perfect gentleman, with the entire transaction, and I will definitely be back in the future.,
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by JPJP222
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Iribar
Feb 20, 2025 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
My experience with this dealership has been great!
They have been very dependable, reliable, and quick to take care of your needs.
They have been very dependable, reliable, and quick to take care of your needs.
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by jkwatson2002
Verified Customer
Verified Customer
Feb 20, 2025 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Super service wouldn't go anywhere else
Karina makes the
visit enjoyable. I wish I could give 25 stars.
visit enjoyable. I wish I could give 25 stars.
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by lisab2279
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2025 -
Val Ward Cadillac Inc responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Our service visit went smoothly and the wait was
manageable. Karina was professional and handled everything from scheduling the appointment to completing the paperwork.
manageable. Karina was professional and handled everything from scheduling the appointment to completing the paperwork.
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by bechvala
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2025 -
Val Ward Cadillac Inc responded
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!
Karina is a pleasure to work with !
!! She has been a big help getting warrantee issues solved !
!! She has been a big help getting warrantee issues solved !
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by tproxee
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2025 -
Val Ward Cadillac Inc responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!