Karina Gomez
Karina Gomez at Val Ward Cadillac Inc

Karina Gomez | Page 11

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of Karina Gomez

March 27, 2025

Dealership Rating
Employee Rating

Engine won"t turn off when I stop (ever) I was told there was a lot of reason and I was sent on my way Like A/C The way I drive and possible the battery. Nothing was checked . Nor did they take it for a More

by WHIPPLEINPARADISE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Val Ward Cadillac Inc responded

Hello WhippleInParadise! I spoke with Karina in our service department regarding your vehicle. You should be hearing from her promptly regarding your auto stop-start. I am confident we will have a solution for you shortly. Our Service Manager would be happy to test drive with you personally if he may help. Have a great start to your weekend!

March 27, 2025

Dealership Rating
Employee Rating

Una semana para dar un medio diagnostico. y todavia no tenian todo completo. Demasiado tiempo More

by idolka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 28, 2025

Val Ward Cadillac Inc responded

Good Afternoon Idolka, We are sorry to hear we couldn’t have a timelier repair quote for you! While many simple issues can be diagnosed and repaired on the same day, unfortunately more complex issues such as those with transmissions or electrical wiring can be much more demanding to repair. If you decide to have us proceed with your vehicle repair, it would be our pleasure to do so. We appreciate your visit and hope you have an exceptional weekend!

March 14, 2025

Dealership Rating
Employee Rating

Todos son muy amables y cordiales atendiendo a los clientes, me siento en familia cuando estoy ahi. More

by havamex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez, Dave McKinney

Mar 18, 2025

Val Ward Cadillac Inc responded

¡Nos alegra mucho haberle brindado una experiencia tan positiva! Si hay algo más que podamos hacer por usted, no dude en hacérnoslo saber. ¡Estaremos encantados de ayudarle!

February 28, 2025

Dealership Rating
Employee Rating

I was happy with the personal and enjoyed a great experience with everything that deals with my car More

by CISEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

February 22, 2025

Dealership Rating
Employee Rating

Nice lounge. The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that pr More

by rohm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2025

Dealership Rating
Employee Rating

I have been dealing with Pete Weidner For many years over at another dealership in Naples., Now I will be dealing with Val Ward Cadillac, because Pete is now here. He has introduced me to Jose “Pepe” Iriba More

by JPJP222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Iribar

Feb 20, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

February 14, 2025

Dealership Rating
Employee Rating

My experience with this dealership has been great! They have been very dependable, reliable, and quick to take care of your needs. More

by jkwatson2002
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 26, 2025

Dealership Rating
Employee Rating

Super service wouldn't go anywhere else Karina makes the visit enjoyable. I wish I could give 25 stars. More

by lisab2279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch, Dave McKinney , Jamie Martin

Jan 31, 2025

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

January 19, 2025

Dealership Rating
Employee Rating

Our service visit went smoothly and the wait was manageable. Karina was professional and handled everything from scheduling the appointment to completing the paperwork. More

by bechvala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2025

Dealership Rating
Employee Rating

Karina is a pleasure to work with ! !! She has been a big help getting warrantee issues solved ! More

by tproxee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

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