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Karina Gomez

Overview Reviews (151) Inventory (190)

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Karina Gomez

Karina Gomez | Page 9

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9

151 Reviews

4.9

151 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (151) Inventory (190)

Languages Spoken

English

Spanish

151 Reviews of Karina Gomez

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June 19, 2025

Dealership Rating

Employee Rating

Best customer service ever! Next day maintenance available. Pick up offered I received a great service in timely manner! Next day maintenance available. Pick up offered I received a great service in timely manner! More

by LIMORENOREALTOR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jane Flesch, Dave McKinney , Jamie Martin

Jun 21, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2025

Dealership Rating

Employee Rating

Very good service on replacement battery. No hassle and quick service. Thank you to. Karina. No hassle and quick service. Thank you to. Karina. More

by DALTONPATTERSON1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 19, 2025 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2025

Dealership Rating

Employee Rating

After receiving notice of a recall on our 2024 Cadillac LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service team does great work whenever we need service on our vehicle. More

by lonnie.stephenson69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 17, 2025 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 13, 2025

Dealership Rating

Employee Rating

awesome service fast and great jose and karina took awesome car of us highly recommend awesome car of us highly recommend More

by MSRACING360

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Iribar

Jun 16, 2025 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2025

Dealership Rating

Employee Rating

Service oriented dealer. They made a recall easy. Karina is a wonderful service writer. I highly recommend them. They made a recall easy. Karina is a wonderful service writer. I highly recommend them. More

by rtolfa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Vince

Jun 15, 2025 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

June 11, 2025

Dealership Rating

Employee Rating

Okay ok okay ok okay ok okay ok okay ok okay ok okay ok okay ok okay ok okay okay ok okay ok okay More

by NCSANIBEL07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jane Flesch, Dave McKinney , Jamie Martin

Jun 14, 2025 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 08, 2025

Dealership Rating

Employee Rating

Prompt, courteous service. Clean waiting area with beverages and snacks. On-time appointment and delivery. Free WiFi and car wash. Clean waiting area with beverages and snacks. On-time appointment and delivery. Free WiFi and car wash. More

by BOLIVER9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 12, 2025 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

Dealership Rating

Employee Rating

Great service department. Excellent customer service was provided to me by the team. Thank you for always providing me with the best customer care experience. Excellent customer service was provided to me by the team. Thank you for always providing me with the best customer care experience. More

by BDOGS2102

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 11, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Dealership Rating

Employee Rating

Personnel very accommodating; Service fast and efficient; left car in excellent condition; KARINA was excellent left car in excellent condition; KARINA was excellent More

by jflaton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: WHOEVER WORKED ON CAR: EXCELLENT

Jun 11, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

Dealership Rating

Employee Rating

Professional fast service, Jamie is always excellent and has goes above and beyond I would recommend him to anyone! has goes above and beyond I would recommend him to anyone! More

by BLACK118336

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Martin

Jun 11, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

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