Karina Gomez | Page 12
Service Advisor
Val Ward Cadillac Inc
12626 S Tamiami Trl
Fort Myers, FL 33907
124 Reviews
Write a ReviewLanguages Spoken
English
Spanish
124 Reviews of Karina Gomez
August 23, 2024
Great service… no problems I don’t have any regrets choosing your dealership to buy my car choosing your dealership to buy my car More
Other Employees Tagged: Jane Flesch, Dave McKinney , Jamie Martin
August 07, 2024
Everyone did good with one disappointing issue: car prep. It was delivered after an employee drove it 200+ miles from Daytona Beach to Ft Myers. He/she should have notified service that the vehicle pulled t It was delivered after an employee drove it 200+ miles from Daytona Beach to Ft Myers. He/she should have notified service that the vehicle pulled to the right. Within 24 hours of receipt, I was back for an alignment. Also, the dashboard went black two times within two weeks of receipt. had to drive it back 30 minutes with no dashboard (all black) to get two software updates on the computer dash and one on the audio system. All this should have been done before delivery while the vehicle sat on their lot for almost a week. Otherwise, am happy with the XT4. More
Other Employees Tagged: Griffin Clark , Jamie Martin
July 24, 2024
Dave McKinney made my service appointment an enjoyable first experience for me after moving from out of state. Previously I wasn’t happy with customer service and treatment at other GM service centers. I first experience for me after moving from out of state. Previously I wasn’t happy with customer service and treatment at other GM service centers. I chose a Cadillac center hoping for a change in environment. I am pleased I gave Val Ward Cadillac a chance, because they took care of me. More
Other Employees Tagged: Dave McKinney
July 17, 2024
Excellent service and very kind employees. I highly recommend them. Very knowledgeable and easy to work with. I highly recommend them. Very knowledgeable and easy to work with. More
Other Employees Tagged: Jane Flesch, Dave McKinney , Jamie Martin
July 07, 2024
Service staff is excellent no problem. Only problem. I have is the prices of routine maintenance session itemsie filters! Very very high price s? Only problem. I have is the prices of routine maintenance session itemsie filters! Very very high price s? More
Other Employees Tagged: Jane Flesch, Dave McKinney , Jamie Martin
July 05, 2024
My car was recalled 5 days after purchase. No idea when the back ordered part will be available. I would prefer my trade back and go somewhere else to purchase something else. Val Ward was No idea when the back ordered part will be available. I would prefer my trade back and go somewhere else to purchase something else. Val Ward was very accommodating but I have no car for the foreseeable future. More
Other Employees Tagged: Jose Villar, Steve Whittaker. 5 stars

