Karina Gomez
Karina Gomez at Val Ward Cadillac Inc

Karina Gomez

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
96 Reviews
4.9

96 Reviews

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96 Reviews of Karina Gomez

October 11, 2025

Dealership Rating
Employee Rating

Karina is awesome as usual, never a complaint with her. Repairs were done in a very timely manner. Always happy. More

by charlie82
Service Price Transparency
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Recommend Dealer
Yes

October 03, 2025

Dealership Rating
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I always get treated with top notch professionalism. All of my interactions with everyone that I deal with have been very satisfying and comforting. More

by Jimbooth1804
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2025

Val Ward Cadillac Inc responded

Thanks for your praise and kind comments about our team. We hope to see you soon!

October 01, 2025

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Bought my Escalade from Val Ward and I couldn’t be happier. Easily the best service department I’ve ever worked with. More

by GSELL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris

Oct 07, 2025

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2025

Dealership Rating
Employee Rating

Always great customer and repair service received. Never disappointed with time it takes for service and technician keeps you informed on progress. More

by BONBAIL_1975
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 17, 2025

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2025

Dealership Rating
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Had my XT4 in for service and was most impressed with Karina in service. She handled the issues that needed to be addressed with professionalism and kept me appraised of the status every step of the way. More

by bechvala
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Val Ward Cadillac Inc responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

September 05, 2025

Dealership Rating
Employee Rating

Karina is fantastic! !!! She keeps you informed and lets you know exactly what things cost. She is the best. More

by CJOHNSON62351
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2025

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We sincerely value your business and look forward to your next visit!

August 28, 2025

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I was very pleased with the service and attrntion. that was provided by all of the people More

by PEFER
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Recommend Dealer
Yes

August 23, 2025

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Easy to deal with- excellent 1st service experience. I’ll be back for another vehicle when the time comes. More

by RMS48375
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 27, 2025

Val Ward Cadillac Inc responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Dealership Rating
Employee Rating

2025 Cadillac Lyriq sent me notifications to service driver assist system. All cameras and safety features stopped working. Also there was intermittent static on the infotainment system. I was able t More

by Jerry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez

Jul 14, 2025

Val Ward Cadillac Inc responded

Jerry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Dealership Rating
Employee Rating

They were waiting for me, took care of me immediately, and answered all my questions. Also gave me a loaner while they fixed my car More

by giovantage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch, Dave McKinney

Jul 16, 2025

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

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