Karina Gomez
Karina Gomez at Val Ward Cadillac Inc

Karina Gomez

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.8
69 Reviews
4.8

69 Reviews

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69 Reviews of Karina Gomez

June 14, 2025

Dealership Rating
Employee Rating

After receiving notice of a recall on our 2024 Cadillac LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service More

by lonnie.stephenson69
Service Price Transparency
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Recommend Dealer
Yes

June 13, 2025

Dealership Rating
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awesome service fast and great jose and karina took awesome car of us highly recommend More

by MSRACING360
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Iribar

June 12, 2025

Dealership Rating
Employee Rating

Service oriented dealer. They made a recall easy. Karina is a wonderful service writer. I highly recommend them. More

by rtolfa
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vince

June 11, 2025

Dealership Rating
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Okay ok okay ok okay ok okay ok okay ok okay ok okay ok okay ok okay ok okay More

by NCSANIBEL07
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 14, 2025

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 08, 2025

Dealership Rating
Employee Rating

Prompt, courteous service. Clean waiting area with beverages and snacks. On-time appointment and delivery. Free WiFi and car wash. More

by BOLIVER9
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

Dealership Rating
Employee Rating

Great service department. Excellent customer service was provided to me by the team. Thank you for always providing me with the best customer care experience. More

by BDOGS2102
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Dealership Rating
Employee Rating

Personnel very accommodating; Service fast and efficient; left car in excellent condition; KARINA was excellent More

by jflaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: WHOEVER WORKED ON CAR: EXCELLENT

Jun 11, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

Dealership Rating
Employee Rating

Professional fast service, Jamie is always excellent and has goes above and beyond I would recommend him to anyone! More

by BLACK118336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Martin

Jun 11, 2025

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2025

Dealership Rating
Employee Rating

Somebody answered the phone. They were friendly and my car was fixed in an hour. More

by ACACIN7
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Val Ward Cadillac Inc responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

Dealership Rating
Employee Rating

Always amazed about the service and the speed we get our car back. And even better, so many things are still covered from warranty which is great More

by Markus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Val Ward Cadillac Inc responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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