Karina Gonzalez | Page 17
Express Maintenance Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Specialties & Trainings
TOYOTA EXPRESS MAINTENANCE
313 Reviews
Write a Review313 Reviews of Karina Gonzalez
December 21, 2020
I called and I was able to be scheduled the same day for service. I was quoted about 3 hour wait but gladly it only took one hour. Karina was helpful and friendly. The estimate and options were explained th service. I was quoted about 3 hour wait but gladly it only took one hour. Karina was helpful and friendly. The estimate and options were explained thoroughly. Only thing is that I did not feel that safe with their. COVID protocols being followed. They have signs everywhere about maintaining social distancing and use of masks and yet customers do not follow them and I did not see employees enforcing it. I saw people removing their masks while sitting waiting for their vehicles and customers not standing in the marked spots while waiting in line to approach a counter. I would hope management would empower their employees to enforce these safety measures as it provides a safe environment to everyone in the building. More
December 14, 2020
Good dealership, the employees are very help. Within time my car has been serviced. I really like the behavior of workers at dealership. Excellent work. my car has been serviced. I really like the behavior of workers at dealership. Excellent work. More
Other Employees Tagged: Mike Latham, QERIM RACAJ , Brian Butcher, Priscilla Camacho, ZACH CARTER, Junko Case, DAVID MCCREADY, Luis Mendez, Bob Picchi
October 25, 2020
I bought my car at Maita Toyota I get my car serviced at Maita Toyota. Why? they are one of the best dealerships I’ve ever dealt with. If you need a Toyota for your next vehicle or need Toyota service I Maita Toyota. Why? they are one of the best dealerships I’ve ever dealt with. If you need a Toyota for your next vehicle or need Toyota service I recommend this dealership highly More
Other Employees Tagged: PEDRO VALENCIA MENDOZA
September 13, 2020
Solid service. Karina was great and Solid service. Karina was great and accommodating. Purchased car new there in 2011 and service has always been up to par It's convenient and provi Solid service. Karina was great and accommodating. Purchased car new there in 2011 and service has always been up to par It's convenient and provides a clean environment. More
July 24, 2020
On time and told me a new recall just came out that they could take care of that day if it was all right to leave my car longer. Karina then arranged an Uber for me and notified me by text when my car servi could take care of that day if it was all right to leave my car longer. Karina then arranged an Uber for me and notified me by text when my car service was completed. More
July 04, 2020
The girl who was my service advisor was excellent. I had my car in for service yesterday and liked that everyone wore mask. All areas were clean. I had good service and they also found a nail in my t I had my car in for service yesterday and liked that everyone wore mask. All areas were clean. I had good service and they also found a nail in my tire which I told them to repair. I love this place! More
April 30, 2020
Great experience! Made an appointment for routine maintenance. Car was in and out and an October appointment was made. Very happy with the experience and will definite Made an appointment for routine maintenance. Car was in and out and an October appointment was made. Very happy with the experience and will definitely return. More
April 17, 2020
Excellent customer service Maita Toyota team was very helpful, completed my service very quickly, ordered the parts I needed for a future appointment and gave me a follow up cou Maita Toyota team was very helpful, completed my service very quickly, ordered the parts I needed for a future appointment and gave me a follow up courtesy call. The gal that brought my car out was very polite and professional, appreciate her checking the receipt to make sure she was giving me the correct vehicle. Thanks, Paul More
Other Employees Tagged: vanessa marin
March 03, 2020
Karina was very knowledgable and friendly. I felt that she was an honest person and that is a huge plus these days. I would like to make my next service appointment with her. she was an honest person and that is a huge plus these days. I would like to make my next service appointment with her. More

