Karina Gonzalez | Page 23
Express Maintenance Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Specialties & Trainings
TOYOTA EXPRESS MAINTENANCE
272 Reviews
Write a Review272 Reviews of Karina Gonzalez
September 08, 2018
Great Team The sales and service teams at Maita Toyota were a great positive experience for the three times we have bought new vehicles from them, would highly r The sales and service teams at Maita Toyota were a great positive experience for the three times we have bought new vehicles from them, would highly recommend to others More
Other Employees Tagged: Jason Saephanh, Joe Valadao , Sami Bolad, Marko Glubochansky, Luis Munoz, Marlon Nonog, MARIAH SWENSON, Ron Wilson, SAGAR SIGDEL
September 06, 2018
Pretty quick and easy Maita has very good customer service. Had a comfortable waiting lounge with free coffee and sweets. I would recommend Maita's service department for Maita has very good customer service. Had a comfortable waiting lounge with free coffee and sweets. I would recommend Maita's service department for quick and convenient service. Lol More
August 27, 2018
It was fast took care of me .I love great service thank u Great awesome guy lead me to car! He worked with me ! I recommend him to everyone 🚘 Marko you are fantástico! I love my service im happy with my purc Great awesome guy lead me to car! He worked with me ! I recommend him to everyone 🚘 Marko you are fantástico! I love my service im happy with my purchash.guys check him out More
Other Employees Tagged: Bryce Shibata , Marko Glubochansky
August 27, 2018
Maintenance Service No surprises. Everything was done as described and on time. The price was not applicable, because it was a free service. Keep up the gppd work. No surprises. Everything was done as described and on time. The price was not applicable, because it was a free service. Keep up the gppd work. More
August 22, 2018
Great service! I’m always impressed with Maita Toyota’s service. They aren’t pushy, don’t recommend things that my car doesn’t need. I’d recommend them to my friends I’m always impressed with Maita Toyota’s service. They aren’t pushy, don’t recommend things that my car doesn’t need. I’d recommend them to my friends and family. More
August 20, 2018
Great service! Favorite Toyota to come too. Always receive fast service and all my questions answered. Terence is a great advisor along with Jason. Would definitely Favorite Toyota to come too. Always receive fast service and all my questions answered. Terence is a great advisor along with Jason. Would definitely recommend. More
Other Employees Tagged: Lee Reloza, Val Valadez, Priscilla Camacho, Jason Saephanh, Joe Valadao , Brian Butcher, Steve Morris, Marlon Nonog, Eddie Sanchez, Terence Higgins
August 20, 2018
Long wait The wait times are pretty lengthy. Also, other dealerships offer complimentary car wash when servicing vehicles. I’m sure Maita would score big with t The wait times are pretty lengthy. Also, other dealerships offer complimentary car wash when servicing vehicles. I’m sure Maita would score big with their customers if they offered this. More
August 15, 2018
Fantastic My experience at maita was fantastic. Service was Finished in a timely manner, and a courtious advisor helping me all the way thru. I wont take my veh My experience at maita was fantastic. Service was Finished in a timely manner, and a courtious advisor helping me all the way thru. I wont take my vehicle anywhere else More
August 13, 2018
Overall good experience with 2 exceptions I brought our 2017 Sienna in for it's first (6 month/2500mile)ToyotaCare checkup, which is just a tire rotation and fluids inspection. This place is a I brought our 2017 Sienna in for it's first (6 month/2500mile)ToyotaCare checkup, which is just a tire rotation and fluids inspection. This place is always really busy, but overall the visit went as expected. The service advisor I got (I believe her name was Karina?) was very friendly and helpful, and the car was ready at the promised time, which is nice. The gentlemen that went over the checklist with me at pickup was also very friendly and helpful. Two things that REALY annoyed me: 1) apparently when they were checking windshield washer fluid levels, they turned on both the front and rear windshield washers/sprayers, splashing the vehicle with water and leaving nasty water spots/runs all over both windshields. this is UNACCEPTABLE and should not be done without asking the owner first. I would never let anyone run the windshield washer and wipers over a dirty windshield, as this will leave water spots and scratches all over. I was extremely upset over this. 2) the car wash wasn't working, so my vehicle didn't get washed. the service advisor explained that it was under repairs, and apologized, so I do appreciate that, but I was still a bit disappointed to get back a dirty car. More
August 13, 2018
Request service I go back and forth for four times and ask them to give me an estimate about a part I would like to replace that part. Even though, I provide them a n I go back and forth for four times and ask them to give me an estimate about a part I would like to replace that part. Even though, I provide them a note with my info they failed to give me that estimate paper. More
Other Employees Tagged: Brian Butcher