Karina Gonzalez | Page 27
Express Maintenance Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Specialties & Trainings
TOYOTA EXPRESS MAINTENANCE
315 Reviews
Write a Review315 Reviews of Karina Gonzalez
September 17, 2018
Best experience at a dealership...EVER!!!! I recently brought in my 2018 Toyota Corolla for it's first service. I had numerous nightmarish experiences with the last dealership I dealt with. It I recently brought in my 2018 Toyota Corolla for it's first service. I had numerous nightmarish experiences with the last dealership I dealt with. It was so bad that it left a sour taste in my mouth when it came to dealerships. THANK YOU Maita Toyota for showing me what real customer service looks like. From the second I pulled up to the service bay to the moment I paid for my services, your staff made me feel like a human and not just a paycheck. Karina was my service adviser , and let me tell you, she is was amazing. She called me several times to give me an update on my vehicle and was very helpful in answering my millions of questions. She is an asset to your company and exemplifies the very essence of customer service. More
September 12, 2018
Consistent I always take my Toyotas to Maita for service. Steve Morris has been my service advisor for 30 years now. I come here even though other dealerships ar I always take my Toyotas to Maita for service. Steve Morris has been my service advisor for 30 years now. I come here even though other dealerships are closer. More
Other Employees Tagged: Junko Case, Steve Morris
September 11, 2018
Great first time service This was the first time I have visited this dealer for service. It was for my new Rav4 and was the first service for the car. I was very pleased wit This was the first time I have visited this dealer for service. It was for my new Rav4 and was the first service for the car. I was very pleased with the level of communication from all staff I encountered and also very pleased with the service itself. I plan to have all my Rav4 service done there. More
September 09, 2018
Great Team The sales and service teams at Maita Toyota were a great positive experience for the three times we have bought new vehicles from them, would highly r The sales and service teams at Maita Toyota were a great positive experience for the three times we have bought new vehicles from them, would highly recommend to others More
Other Employees Tagged: Jason Saephanh, Joe Valadao , Sami Bolad, Marko Glubochansky, Luis Munoz, Marlon Nonog, MARIAH SWENSON, Ron Wilson, SAGAR SIGDEL
September 06, 2018
Pretty quick and easy Maita has very good customer service. Had a comfortable waiting lounge with free coffee and sweets. I would recommend Maita's service department for Maita has very good customer service. Had a comfortable waiting lounge with free coffee and sweets. I would recommend Maita's service department for quick and convenient service. Lol More
August 27, 2018
Maintenance Service No surprises. Everything was done as described and on time. The price was not applicable, because it was a free service. Keep up the gppd work. No surprises. Everything was done as described and on time. The price was not applicable, because it was a free service. Keep up the gppd work. More
August 27, 2018
It was fast took care of me .I love great service thank u Great awesome guy lead me to car! He worked with me ! I recommend him to everyone 🚘 Marko you are fantástico! I love my service im happy with my purc Great awesome guy lead me to car! He worked with me ! I recommend him to everyone 🚘 Marko you are fantástico! I love my service im happy with my purchash.guys check him out More
Other Employees Tagged: Bryce Shibata , Marko Glubochansky
August 22, 2018
Great service! I’m always impressed with Maita Toyota’s service. They aren’t pushy, don’t recommend things that my car doesn’t need. I’d recommend them to my friends I’m always impressed with Maita Toyota’s service. They aren’t pushy, don’t recommend things that my car doesn’t need. I’d recommend them to my friends and family. More
August 20, 2018
Great service! Favorite Toyota to come too. Always receive fast service and all my questions answered. Terence is a great advisor along with Jason. Would definitely Favorite Toyota to come too. Always receive fast service and all my questions answered. Terence is a great advisor along with Jason. Would definitely recommend. More
Other Employees Tagged: Lee Reloza, Val Valadez, Jason Saephanh, Joe Valadao , Brian Butcher, Priscilla Camacho, Steve Morris, Marlon Nonog, Eddie Sanchez, Terence Higgins
August 20, 2018
Long wait The wait times are pretty lengthy. Also, other dealerships offer complimentary car wash when servicing vehicles. I’m sure Maita would score big with t The wait times are pretty lengthy. Also, other dealerships offer complimentary car wash when servicing vehicles. I’m sure Maita would score big with their customers if they offered this. More

