Karisa Randhawa | Page 18

I thought Ken and Karissa did a great job assisting me in the car buying process the car buying process More

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I am a long time Nissan lessee. I believe today was my 6th Nissan. My experience today was not only unique but also phenomenal. Karin looked at all of my car related needs and wants I believe today was my 6th Nissan. My experience today was not only unique but also phenomenal. Karin looked at all of my car related needs and wants and put me into what seemed to be the perfect vehicle at a price point I didn’t think was possible. I have never felt so understood by a sales person. I found her to be excellent. Additionally, Jordan, the finance manager, made me feel that Ed Martin and Nissan appreciate my loyalty. He went over and above my expectations. I will be back to Ed Martin for my 7th Nissan. Thank you!! More

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Karisa was very attentive and made the whole process easy. She walked us through the new vehicle features and got us set up on the apps. We never felt hurried and had all of our questions answered. A pl easy. She walked us through the new vehicle features and got us set up on the apps. We never felt hurried and had all of our questions answered. A pleasure to work with! More

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I am still kicking myself for going through with purchasing a car from this dealership. Starting out, of course everything was great. The rapport was built, just like anyone in sales knows to do. On purchasing a car from this dealership. Starting out, of course everything was great. The rapport was built, just like anyone in sales knows to do. Once I agreed to sign on the dotted line, the dealership’s true colors came out. I made it clear prior to going in that I wanted to talk to the manager about the price and down payment. Upon arrival, I told my sales lady my baby was sleeping and I could come in once she woke up. Somehow she took this as an invitation to get in the car with me to go over things instead of waiting. Once I did go in, I was ushered to the room where I was supposed to sign everything. She completely skipped allowing me to talk to the sales manager like I asked. When I finally snapped out of it, I asked again to speak to him. The cheery demeanor from everyone switched to annoyed and rude. After back and forth with the sales manager about the price, an agreement was reached. I understand haggling is normal, but I made it clear prior to ever going to the dealership that I wanted it simple and easy…no haggling. Something was telling me not to sign, but I stupidly did anyway. Afterwards, we asked about scratches on the outside of the car that we had noticed when I test drove it. We were told we would have to pay to have it fixed, even though we’d brought it up before ever paying or signing. Things only got worse from there, as my car now only has 15,000 miles on it, and I’ve taken it in (to a different dealership) twice. It turns out my car’s windshield was replaced, and it was more than likely in a collision. None of this was disclosed when we purchased it, and it was never shared on CarFax. This dealership is shady, and I would highly recommend NOT purchasing from them or Ed Martin Fishers where they’re also just as shady! More

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Loved working with her. She did a great job finding me exact match what I was looking for. Appreciate all the help she provided me with the apps and set up. She did a great job finding me exact match what I was looking for. Appreciate all the help she provided me with the apps and set up. More

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Ken worked very hard to find me the perfect car for me. He showed extreme professionalism and salesmanship. I highly recommend any used or new vehicle buyer to speak with Ken! Thank you sir!!! He showed extreme professionalism and salesmanship. I highly recommend any used or new vehicle buyer to speak with Ken! Thank you sir!!! More

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Very pleasant and goes above and beyond with customer service! A-1 rating. Loved my sales representative Karissa!!! service! A-1 rating. Loved my sales representative Karissa!!! More

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Karisa made our experience very easy. She is very knowledgeable about the vehicle and accessories. She spent quite a bit of time helping us to become comfortable with all of the buttons She is very knowledgeable about the vehicle and accessories. She spent quite a bit of time helping us to become comfortable with all of the buttons and such. We appreciate her professionalism. More

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I enjoyed working with Karisa. She took the time after the purchase was completed to show me all the cool thing on my car. I will definitely use her for future purchases. She took the time after the purchase was completed to show me all the cool thing on my car. I will definitely use her for future purchases. More

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Karisa was very nice and had a great sense of humor. I appreciate her helpfulness and how informative she was about the vehicle. She made my car buying experience easy and pleasant I appreciate her helpfulness and how informative she was about the vehicle. She made my car buying experience easy and pleasant More

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