Karl Christ | Page 13

The team at Wellesley VW are a joy to work with and always treat me as if I am a very important customer. always treat me as if I am a very important customer. More

by BARBBREEN Verified Customer Verified Customer

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Responsive and came up with a solution for service issue outside warranty that was beneficial to customer. outside warranty that was beneficial to customer. More

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Always happy with the service my car receives. 100% trust in the service department. The waiting room comfy with great treats. 100% trust in the service department. The waiting room comfy with great treats. More

by UTRUSTMETO Verified Customer Verified Customer

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Promptly diagnosed the issue and proposed a plan to solve it. It was expensive but they did repair the car quickly and efficiently. it. It was expensive but they did repair the car quickly and efficiently. More

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Karl was courteous, efficient, knowledgeable and could explain in simple terms what needed to be done to our Golf and why. One of the reasons we have bought all of our VWs from Wellesley VW is that we kno explain in simple terms what needed to be done to our Golf and why. One of the reasons we have bought all of our VWs from Wellesley VW is that we know the service we will receive year after year will keep our cars running well long after the purchase. Please thank Karl and all the other, more invisible, people behind the scenes that make this happen. More

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Great communication and service. Very much appreciate the team. See you next year for the next service. Very much appreciate the team. See you next year for the next service. More

by docchialini Verified Customer Verified Customer

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Friendly, hyper-efficient customer service. Very easy to make an appointment, and they stayed in touch throughout. Thank you, Drew and team! Very easy to make an appointment, and they stayed in touch throughout. Thank you, Drew and team! More

by mAtlas Verified Customer Verified Customer

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30k mile service and asked about an AC issue, I figured AC would need to be recharged but VW Wellesley identified charge was fine on the AC and diagnosed a blower or module issue that may require taking th AC would need to be recharged but VW Wellesley identified charge was fine on the AC and diagnosed a blower or module issue that may require taking the dash apart which could be a multi-day service. They continued to work the problem and figured out that it was some type of gear box or 'tab' that was installed incorrectly from the factory. They were able to fix the issue same day on top of the 30k service. Karl did a great job managing expectations and communicating with me as service progressed. I'm very happy the Wellesley VW team didn't just settle on an easy-for-them answer that would have put me out of a car for a few days. More

by tgreely Verified Customer Verified Customer

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Quality of work top notch! Attention to detail, very friendly staff and great coffee! I will be back for my all automotive needs Attention to detail, very friendly staff and great coffee! I will be back for my all automotive needs More

by MICHAEL_RIBKIN Verified Customer Verified Customer

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Karl is super friendly and helpful! Wellesley VW Took care of my 30,000 mile service really fast which even included a complimentary wash of the outside of my car (which it really neede Wellesley VW Took care of my 30,000 mile service really fast which even included a complimentary wash of the outside of my car (which it really needed!). More

by nickamendola Verified Customer Verified Customer

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