Sam Dias

Always excellent. Took some time because of part delivery but prompt service. Considerate polite etc Took some time because of part delivery but prompt service. Considerate polite etc More

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I started as a Wellesley VW customer when I moved to the area in 2019. At that time I was a VW customer. I have found the service center to be knowledgeable and fair priced. That was with my preowned 2014 V area in 2019. At that time I was a VW customer. I have found the service center to be knowledgeable and fair priced. That was with my preowned 2014 VW Passat. After 10 years with the Passat I traded up to a Jetta. The team in VW sales were great with me. I found a Jetta that checked all my boxes. I continue to be a VW Wellesley service customer. More

by tds0162 Verified Customer Verified Customer

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Very prompt diagnosis of the problem and service done very fast.I was kept informed throughout the service time very fast.I was kept informed throughout the service time More

by RJLTENNIS Verified Customer Verified Customer

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Routine service - and everything was easy, which is what I always am looking for when I get my car serviced. I always am looking for when I get my car serviced. More

by ghendrick0 Verified Customer Verified Customer

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Sam was super helpful and comminucated well about the process. The car was done before the promised time. A great experience. process. The car was done before the promised time. A great experience. More

by JS Verified Customer Verified Customer

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My service was easy to schedule and my car was delivered when promised. I especially appreciate the shuttle service that Wellesley VW provides. Jeff is so helpful when I have to drop my car off and I need a when promised. I especially appreciate the shuttle service that Wellesley VW provides. Jeff is so helpful when I have to drop my car off and I need a ride to work. Thank you! More

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Everything went smoothly as expected without any issues. The people were friendly and finished within the estimated time they had given me. The people were friendly and finished within the estimated time they had given me. More

by MAXWELL.LANG Verified Customer Verified Customer

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Service department actually answered the phone (rather than screening me through computer-controlled voice mail) and was responsive to me questions and needs. Perhaps this is what should be expected, but than screening me through computer-controlled voice mail) and was responsive to me questions and needs. Perhaps this is what should be expected, but it's not been my experience at other dealerships. Thanks More

by elon.fischer Verified Customer Verified Customer

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When scheduling my service over the phone, Mike was very helpful and efficient. When I arrived, my service contact Sam was professional and responsive, and clearly explained the timing and extent of work. T helpful and efficient. When I arrived, my service contact Sam was professional and responsive, and clearly explained the timing and extent of work. The area where I waited was comfortable, and I was able to work on my laptop. I had a positive experience. More

by SFPSULLIVAN Verified Customer Verified Customer

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As always, everyone did a great job taking care of our 2017 VW Golf. Thanks to Mike, Alisha and Drew scheduling us and keeping us informed of the progress. The excellent service is why we continue to bri 2017 VW Golf. Thanks to Mike, Alisha and Drew scheduling us and keeping us informed of the progress. The excellent service is why we continue to bring all of our cars back to Wellesley VW. More

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