Karl Christ

Sam and the whole service team were amazing - efficient and friendly! They solved my problem over the Christmas holiday and I'm very grateful. and friendly! They solved my problem over the Christmas holiday and I'm very grateful. More

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Really helped me out! Had an issue with a large screw embedded in my tire. Karl had it taken care of that day. The local tire places I went to that morning claimed that Had an issue with a large screw embedded in my tire. Karl had it taken care of that day. The local tire places I went to that morning claimed that it was not patchable and that I would need a whole new set of tires. The VW service closer to home couldn't help me until nearly a week later; they were unwilling to even take a look at it. Wellesley VW had me come in that day to make sure the tire was at least safe. Upon inspection, Karl determined it was patchable - no upselling. Additionally, VW Wellesley did not make me feel like I had inconvenienced them by needing unscheduled help. I left VW Wellesley feeling taken care of! More

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Great customer service, straight forward and clear communication. Very personable and Thank you very much. communication. Very personable and Thank you very much. More

by martzaf3 Verified Customer Verified Customer

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I can’t say enough about how incredible my experience was here. From the moment I walked in, I felt taken care of in a way I’ve never experienced at any dealership before. Drew Ricky truly went above and bey here. From the moment I walked in, I felt taken care of in a way I’ve never experienced at any dealership before. Drew Ricky truly went above and beyond — not just with professionalism, but with genuine kindness and care that made me feel valued as a customer and as a person. I honestly hope Drew never leaves this dealership, because he’s the reason I’ll always come back. It’s rare to find someone who makes the process so easy and enjoyable, and I’ll be a returning customer for life. If you’re looking for exceptional service, this is the place. More

by jennifer.i.wenzel Verified Customer Verified Customer

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I selected this dealership to buy my new 2025 VW Jetta. I had been getting my 2016 VW Passat serviced there. So due to the excellent service at Wellesley VW, I chose them to buy my car.Karl and the team at I had been getting my 2016 VW Passat serviced there. So due to the excellent service at Wellesley VW, I chose them to buy my car.Karl and the team at VW Wellesley are detailed and fair. More

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Very attentive and easy to communicate with. Happy with the service all around. thank you. Happy with the service all around. thank you. More

by hunterhperry Verified Customer Verified Customer

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Quick, honest service. Appreciate being told that there was nothing that needed fixed on the car. Will return for service in future. Appreciate being told that there was nothing that needed fixed on the car. Will return for service in future. More

by ANDRM123 Verified Customer Verified Customer

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All of the staff is so friendly and the interactions are thorough. I cant say enough good things - always timely and done when promised. thorough. I cant say enough good things - always timely and done when promised. More

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Vehicle was in and out quick. Diagnosed accurately and fixed the first time. working with the team here is a pleasure. Diagnosed accurately and fixed the first time. working with the team here is a pleasure. More

by Matt Verified Customer Verified Customer

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Always a great experience! Karl was great, and gave the perfect estimate of time too. Karl was great, and gave the perfect estimate of time too. More

by LINDSEYCARDIN Verified Customer Verified Customer

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