Mike Gould
Mike Gould at Wellesley Volkswagen

Mike Gould

Assistant Service Manager

Wellesley Volkswagen

231 Linden St.
Wellesley, MA 02482

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5.0
41 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

5.0

41 Reviews

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41 Reviews of Mike Gould

October 29, 2026

Dealership Rating
Employee Rating

Perfect service and the employees are so kind, especially their ride and pick up service were impressive for me, thanks a lot again. More

by Yong Kim
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2026

Wellesley Volkswagen responded

Our team is pleased we could provide ride and pickup service during your Volkswagen Tiguan’s service visit. Your kind words about our staff’s thoughtfulness mean a lot to us.

October 27, 2026

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The check‑in process was incredibly quick — I was greeted warmly, my vehicle was processed efficiently, and the courtesy car wash is always appreacited. More

by Nunu
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Wellesley Volkswagen responded

We're glad a friendly greeting and speedy check-in got your Volkswagen Golf GTI service visit off to a good start. It's also nice to hear that you enjoy the courtesy car wash.

October 22, 2026

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Mike and Drew were very professional with great communication. Very accomodating and personable. My vehicle was not repairable their service was fantastic. More

by hh
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Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci

Oct 22, 2026

Wellesley Volkswagen responded

Your recognition of Mike and Drew’s clear communication and accommodating approach highlights how our service team strives to keep you informed and comfortable. It’s rewarding to know you found our service fantastic even when your Tiguan couldn’t be repaired. Your kind words and five-star rating mean a great deal to our service team.

October 20, 2026

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Dealership is very organized and professional and made sure repair work was explained and then kept me informed about progress More

by RJLTENNIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci

Oct 20, 2026

Wellesley Volkswagen responded

Your mention of our organized, professional approach and how we kept you informed throughout the repair highlights our commitment to clear communication. Knowing that the service on your Volkswagen Golf SportWagen met your expectations is truly rewarding.

October 19, 2026

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Very nice dealership everybody was very helpful. Thabk you for your help I really appreciate it More

by matolyha
Trade-in Experience
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Recommend Dealer
Yes
Oct 20, 2026

Wellesley Volkswagen responded

Knowing you found our team helpful means a lot to us. We appreciate your kind words about your visit.

October 14, 2026

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Wellesley VW service completed the job on time and with excellent service. Will come back next time I need maintenance More

by KEV_sport
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Recommend Dealer
Yes
Oct 14, 2026

Wellesley Volkswagen responded

Knowing that the service on your Golf GTI met your expectations for both timeliness and quality means a lot to us. We look forward to caring for your Golf GTI again next time you need maintenance.

October 13, 2026

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Wellesley VW is a great place to take your VW. I have been using them to service all the VWs over the years. They are very convenient to the town and Tatte is near by to get a coffee. More

by WELLIS1
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Recommend Dealer
Yes
Oct 13, 2026

Wellesley Volkswagen responded

We’re glad our service center’s location has made maintaining your Golf Alltrack convenient over the years. Your ongoing trust in having us service all your VWs means a lot to our team.

October 12, 2026

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Great service. They got to my car quickly despite being understaffed that day. They're all terrific. More

by SNITTY
Recommend Dealer
Yes
Oct 12, 2026

Wellesley Volkswagen responded

We're glad we could service your Volkswagen ID.4 promptly, even on an understaffed day. Your kind words mean a lot to our service department.

October 10, 2026

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My entire experience at Wellelsey VW was great! Mike was my service advisor and he offered great advise as far as additional services needed. More

by JEANNE.GARAFALO
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Recommend Dealer
Yes
Oct 10, 2026

Wellesley Volkswagen responded

Your noting Mike’s attentive advice on additional services highlights how our service department aims to keep your Beetle in top shape. Hearing that your entire visit was great means a lot to our team.

October 03, 2026

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Employee Rating

Sam, at Volkswagen Wellesley service dealership Was truly wonderful, fast, friendly and kept me informed on everything. I’ve been a Wellesley Volkswagen customer for years. I appreciate all the littl More

by Geraldine F G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ricci, Sam Dias

Oct 04, 2026

Wellesley Volkswagen responded

Your note about staying informed throughout the service reminds us why clear communication matters. We’re glad Sam could provide fast, friendly care and return your Volkswagen Taos spotless and ready to drive. Your loyalty over the years is truly appreciated by our service department.

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