Karl Vonder Shmalz | Page 11

First time buying online Karl was the salesperson we dealt with. This being my first time purchasing a car sight-unseen made me nervous. 2 things that made a difference is buy Karl was the salesperson we dealt with. This being my first time purchasing a car sight-unseen made me nervous. 2 things that made a difference is buying it from an Audi dealership and Karl. He was very helpful and answered our questions in a timely manner. They had a great price on the vehicle. Karl made the whole process of purchasing the car very easy. We have had the car for a couple of weeks now and everything seems as Karl said and so far my daughter loves the car. I would definitely work with this dealership again. More

by skidad3 Verified Customer Verified Customer

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Great experience! Friendly and considerate sales team- listened to my requests and didn’t push me to change mind. Went above and beyond to help me get car I wanted. Fin Friendly and considerate sales team- listened to my requests and didn’t push me to change mind. Went above and beyond to help me get car I wanted. Financing team equally great. Explained everything and wrapped up sale quickly. My second car at this dealership. Highly recommend! More

by MyAudiReview Verified Customer Verified Customer

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Excellent first experience Made the appointment online which was simple enough. Dropped my car off in the morning and was on the road with a loaner car in no time. Loved the fac Made the appointment online which was simple enough. Dropped my car off in the morning and was on the road with a loaner car in no time. Loved the fact that this dealer doesn’t try and nickel and dime you with “add on” services like some other dealers do. More

by jm3gaspari Verified Customer Verified Customer

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Smooth transaction Karl helped me work through the logistics of buying a car in the state of Pennsylvania, as I recently relocated from another State, and do not yet hol Karl helped me work through the logistics of buying a car in the state of Pennsylvania, as I recently relocated from another State, and do not yet hold a PA driver license. The car and color combo I wanted was not on the lot, but he was able to track down the vehicle and deliver to me in just a few days. More

by AMANDALR Verified Customer Verified Customer

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Excellent customer service I found it easy to transition from one lease to another Good inventory and options Would have liked weather track mats to be included Finance p I found it easy to transition from one lease to another Good inventory and options Would have liked weather track mats to be included Finance person very efficient! More

by PRENEHAN Verified Customer Verified Customer

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Great experience Highly professional service team made Audi Devon the easy choice for a new A4. Pressure-free, enjoyable experience. Karl and Nathan were great. Thank Highly professional service team made Audi Devon the easy choice for a new A4. Pressure-free, enjoyable experience. Karl and Nathan were great. Thank you! More

by Philly5 Verified Customer Verified Customer

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Purchaed new Q7 Worked with Karl. He was great...all the way around. Would recommend him to anyone. Very customer focused and made himself available at any time. Worked with Karl. He was great...all the way around. Would recommend him to anyone. Very customer focused and made himself available at any time. More

by jquinn4 Verified Customer Verified Customer

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Excellent dealership I have been extremely satisfied with Audi Devon. Everyone has been helpful, courteous and friendly. I am looking forward to conducting additional bu I have been extremely satisfied with Audi Devon. Everyone has been helpful, courteous and friendly. I am looking forward to conducting additional business with Audi Devon. More

by TADAVIDHEISER Verified Customer Verified Customer

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Second Experience Much Better Than The First Our first time visiting Audi, we were unimpressed. Our salesman took us for very short drives in the Q7, and the Q5, and finally the SQ5, which I lov Our first time visiting Audi, we were unimpressed. Our salesman took us for very short drives in the Q7, and the Q5, and finally the SQ5, which I loved. However, he did not show us any of the features, and again, the test drive was so short, I couldn't get a feel for the way it could drive. We left and went to look at the Mercedes GLC, the Porsche Macan S, and the Lexus RX 350. By far my favorite was the SQ5 that I drove, so we went back to the dealership to purchase the car. Karl informed us that the was a recall on the car, and wouldn't be able to sell it. I was so disappointed, but he was unable to offer any idea on when the car might be available. There was little to no followup. Finally, I reached out to him again, and we set up a time to come in and put a deposit on the car. We arrived at the dealership at the time we agreed, but he was with another client, and offered not even an acknowledgement of our presence. I told the receptionist (and am still amazed by this) that I have never seen anyone so uninterested in a client who was ready to write a check for a 55,000 car! That is when we were assigned to David, and all went smoothly from there. David took me on a long drive in the SQ5, including on the freeway so I could get a feel for the car's power. He showed me all of the features, and was overall great. David took my deposit, and called me within a couple of days to tell me exactly when the car would be available. I am happy to say that I have my new car, and LOVE it! Nathan was wonderful in helping me secure a portion of finance, and was a pleasure to work with. I am hoping that my initial experience was just a fluke, as I plan on servicing my car at Audi Devon. More

by Dmalt1 Verified Customer Verified Customer

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Fantastic Dealership Very loyal to this wonderful dealership, best service I’ve ever received. I purchased my previous car here too, and have found Audis to be very reliab Very loyal to this wonderful dealership, best service I’ve ever received. I purchased my previous car here too, and have found Audis to be very reliable. The service department at Devon is second to none. More

by KT Verified Customer Verified Customer

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