Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
565 Reviews
4.7

565 Reviews

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565 Reviews of Kasey Boysaw

January 15, 2026

Dealership Rating
Employee Rating

The dealership is always amazing and provides top notch service! They have a great team! More

by cvpangburn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

January 14, 2026

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The team at Toyota of Rockwall are on top of their game! Great, friendly, and fast customer service. I am grateful for their proactive approach. More

by Reviewer8675399
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Recommend Dealer
Yes
Jan 15, 2026

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 10, 2026

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Service is done on a timely manner. staff is pleasant and surroundings is clean. Keep it up More

by Afreca
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jan 11, 2026

Toyota of Rockwall responded

Afreca, thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

January 08, 2026

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the visit was very pleasant with good service and great waiting area for all people waiting to pick up their cars. More

by calvin
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Recommend Dealer
Yes
Jan 08, 2026

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

January 06, 2026

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Sam was awesome every time I bring my car to service. Most service advisors just follow the manual and tell you "you need these services", Sam was incredibly honest. He looked at the service history and More

by Camry#5
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Recommend Dealer
Yes
Jan 07, 2026

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

January 03, 2026

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Great service! Needed several things addressed with my car and Mickey made sure to handle everything in a timely matter, with thorough updates. Have had my car for More

by elorenzo.rb
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Recommend Dealer
Yes
Jan 03, 2026

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

January 02, 2026

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Kawa is great and always takes care of my service appointments with integrity and professionalism. More

by Brad@bloomfieldhomes.net
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel , Kawa

Jan 02, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 01, 2026

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I took my Toyota Tacoma in for my second oil change under Toyota care I was there only a half an hour, they even washed the truck for free. Kodos👍 More

by hstonewall11
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

December 31, 2025

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Employee Rating

We have found that this dealership has provided excellent work with the minimum amount of time spent waiting for the vehicle to be serviced. More

by ewfloyd
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 31, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

December 31, 2025

Dealership Rating
Employee Rating

They seem like really nice people, but they don’t follow through with what you ask of them. They also need a soda machine in the customer waiting lobby like Patt Lobb Toyota in McKinney does. More

by targetman1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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