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Kasey Boysaw
471 Reviews
471 Reviews
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471 Reviews of Kasey Boysaw
Verified Customer
May 31, 2025
Mostly good! Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I pick Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I picked up, a/c not in for me. Everything else as expected. Staff super nice. More
by kandsmiles
Other Employees Tagged: Mick Schott, Sam Heidel
May 31, 2025
They didn’t text me about updates nor even told me when my car was ready for pick up my car was ready for pick up More
by fannypaccot9333
Other Employees Tagged: Mick Schott, Sam Heidel
May 30, 2025
Earlier this week I picked up the vehicle only to find out that the issue was not resolved. I was asked to bring it back the next day. After bringing it back a second time the issue was not resolved and out that the issue was not resolved. I was asked to bring it back the next day. After bringing it back a second time the issue was not resolved and the service advisor indicated that "there was nothing else to be done". So I am left with the vehicle with no resolution. More
by wewst14
May 25, 2025
The service I received at Toyota was excellent. From the moment I arrived to drop off my Toyota Tundra for repairs, the staff was prepared and professional. They already had a rental vehicle ready From the moment I arrived to drop off my Toyota Tundra for repairs, the staff was prepared and professional. They already had a rental vehicle ready for me, which allowed me to continue with my daily responsibilities without interruption. The entire process was smooth and efficient. I truly appreciated the fact that they took care of everything in advance, ensuring that I wouldn’t have to wait. Their attention to customer convenience and high level of service made the experience outstanding. I am very satisfied with the way I was treated and would not hesitate to return for future service needs. More
by maprio
Other Employees Tagged: Mick Schott, Sam Heidel
May 23, 2025
I felt well taken care of, even had a small request that was met without question. was met without question. More
by aaroncblitch
Other Employees Tagged: Mick Schott, Sam Heidel
May 17, 2025
Service department did an outstanding job with my oil change. It was super fast and efficient. Very friendly staff as well. change. It was super fast and efficient. Very friendly staff as well. More
by ddobski2
Other Employees Tagged: Mick Schott, Sam Heidel
May 15, 2025
Would not plug my tire because of low tread. When I then asked if they had put air in the tire they replied with yes. When I got into my car the psi was still at the same level. Had to drive to When I then asked if they had put air in the tire they replied with yes. When I got into my car the psi was still at the same level. Had to drive to tire place to get my tire patched. Absolutely ridiculous More
by gabrielsand1476
May 13, 2025
Toyota of Rockwall is without a doubt the best Toyota dealership I have worked with within Texas. For context, I drove over 1 hour from Fort Worth, TX just to work with this dealership. From their servic dealership I have worked with within Texas. For context, I drove over 1 hour from Fort Worth, TX just to work with this dealership. From their service team to their sales team they are the gold standard for customer service. More
by ammar_inayat
Other Employees Tagged: Mick Schott, Sam Heidel
May 13, 2025
It would be nice if you could get the car wash fixed like we were promised we were promised More
by mikey.k51
Other Employees Tagged: Mick Schott, Sam Heidel
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