Kasey Boysaw | Page 3

They were great. Got our info and less then 30 mins they were done. Nice people to deal with. Got our info and less then 30 mins they were done. Nice people to deal with. More

by dwolfe619 Verified Customer Verified Customer

Helpful 0

Report | Print

Kasey and TOR are the Best. Thanks Kasey :>) You always are so Friendly and knowledgable. Thanks Kasey :>) You always are so Friendly and knowledgable. More

by tonygiambri Verified Customer Verified Customer

Helpful 0

Report | Print

They have the best customer service and speedy check out. The waiting room is quit and comfortable The waiting room is quit and comfortable More

by Farazee26 Verified Customer Verified Customer

Helpful 0

Report | Print

My Service advisor Kasey was very professional and thorough on the service of my vehicle on what needed to be fixed. Thank you Kasey for being awesome! thorough on the service of my vehicle on what needed to be fixed. Thank you Kasey for being awesome! More

by jessparra Verified Customer Verified Customer

Helpful 0

Report | Print

The people are very nice but I did have a. Issue. I had work done on my tires that was recommended by the dealer, however, a week later my hubcap flew off as it wasn’t secured correctly. Issue. I had work done on my tires that was recommended by the dealer, however, a week later my hubcap flew off as it wasn’t secured correctly. More

by pwclapper Verified Customer Verified Customer

Helpful 0

Report | Print

Kasey- ALWAYS takes good care of me- I’m blessed she is my service advisor my service advisor More

by hollingergigi Verified Customer Verified Customer

Helpful 0

Report | Print

A things explained thoroughly, my questions answered, staff polite, friendly, & professional. Only thing, wish you would continue car wash service! staff polite, friendly, & professional. Only thing, wish you would continue car wash service! More

by rimmm1127 Verified Customer Verified Customer

Helpful 0

Report | Print

We bought a used car from Toyota of Rockwall that supposedly had a multi-point inspection and came with a 6 month/6,000 mile warranty. After a month and a half we found a leak in the radiator and the supposedly had a multi-point inspection and came with a 6 month/6,000 mile warranty. After a month and a half we found a leak in the radiator and the engine oil cooler. When we called them about it, we got the run around and after speaking with several different people, we were told there was no warranty. All of their used vehicles come with it according to their website which we had a screenshot of. Shortly after letting them know that, they decided that we did have the warranty so we took the car in. They replaced the radiator but insisted the other leak wasn’t covered even though it was in the cooling system which was a covered system according to the warranty. A very stressful experience, so needless to say, we would not recommend them. More

by AprilW Verified Customer Verified Customer

Helpful 0

Report | Print

They didn't top off the windshield washing fluid like they said they automatically do. I'm the oil change when my husband came in the first time they said on 2023 Toyota Corolla. They only do them every they said they automatically do. I'm the oil change when my husband came in the first time they said on 2023 Toyota Corolla. They only do them every 10,000 miles. My sticker the take that did my oil change as we scheduled to come in at 5000 miles do the tax and service people know the actual amount you are to bring it in for. Last time the people told my husband Toyota different you only do it every 10,000 miles. The tech thought the linkage to the cable that opens the hood was impaired by something. It was not. My husband came in and with the service manager, they figured out how to the fix linkage to the hood release they need to do better troubleshooting and better at their jobs . More

by loiseskins9 Verified Customer Verified Customer

Helpful 0

Report | Print

We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service center, every time we go there! Give them a chance, you will love them! More

by linda.white_elmo Verified Customer Verified Customer

Helpful 0

Report | Print