Kasey Boysaw | Page 26

I had an outstanding experience at Toyota of Rockwall this past Saturday when I brought my vehicle in for a back brake job. From start to finish, the service was nothing short of top-tier, and I have to this past Saturday when I brought my vehicle in for a back brake job. From start to finish, the service was nothing short of top-tier, and I have to give a huge shoutout to Kasey Boysaw for making the entire process smooth, stress-free, and downright enjoyable (at least until I had to pay) ;-) Kasey was not only professional and knowledgeable but also incredibly friendly and attentive. She took the time to thoroughly explain everything, ensuring I understood what was needed and what to expect. No upselling, no pressure—just honest and straightforward service, which is rare to find these days! The brake job was done efficiently and with the highest level of care. My car feels as good as new, and I left the dealership with complete confidence in the work performed. If you're looking for a dealership that genuinely values its customers and provides top-notch service with integrity, Toyota of Rockwall is the place to go! And if you get the chance, ask for Kasey Boysaw—her dedication to customer satisfaction is truly next level! Thank you, Toyota of Rockwall & Kasey, for the 5-star experience! I’ll definitely be back for any future service needs! More

by dp7264 Verified Customer Verified Customer

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Buying a vehicle may be stressful but Toyota of Rockwall team members made the buying experience smooth and easy, recommend 100%. Thank you Jeff,Melvin,Marco and Kasey team members made the buying experience smooth and easy, recommend 100%. Thank you Jeff,Melvin,Marco and Kasey More

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This dealership has professional employees you can rely on.They are very approachable, knowledgeable and eager to help. on.They are very approachable, knowledgeable and eager to help. More

by bcandrade0109 Verified Customer Verified Customer

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The service department was professional, quick and knowledgeable. We were very impressed with the communication updates and speed at which the repairs were made. knowledgeable. We were very impressed with the communication updates and speed at which the repairs were made. More

by j.vertucci Verified Customer Verified Customer

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Always prompt and accomodatng and thorough. Tried others, but will drive the extra mile to Rockwall Tried others, but will drive the extra mile to Rockwall More

by Kmorg1957 Verified Customer Verified Customer

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We have used this dealership for several years and are always pleased with the service and friendly, knowledgeable employees. always pleased with the service and friendly, knowledgeable employees. More

by dgunter75169 Verified Customer Verified Customer

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They did a great job during my visit, I really appreciated the communication and text alerts appreciated the communication and text alerts More

by Tinapadilla8 Verified Customer Verified Customer

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Very comfortable, nice and clean dealership and waiting area. Amenities and restrooms readily available to us. area. Amenities and restrooms readily available to us. More

by Tracierobinson73 Verified Customer Verified Customer

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Kasey Boysaw Is very responsive, helpful, friendly, goes beyond to do more and if she doesn’t know the answer, she will find out. beyond to do more and if she doesn’t know the answer, she will find out. More

by anaevelyn02 Verified Customer Verified Customer

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While the Service Rep was doing his job the policies of the Dealership are questionable. I bought a car there, a new battery with an 84month warrantee was installed in the car just before I bought it. Th the Dealership are questionable. I bought a car there, a new battery with an 84month warrantee was installed in the car just before I bought it. They told me that their policy was only 12months since I bought the car from them and not the battery. I have had other issues where they made promises of including car washes for life as part of my service package. They then eliminated the service with no restitution. The owners really don't care about their customers. They try to sell me things I don't need every time. They cleaned my wifes' headlights for $160 and it was a poor job. I spent $12 and 30 minutes when I did my own and they were 4 times better. Rip off. While the people are nice the dealership is questionable. More

by vern.ameen Verified Customer Verified Customer

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