Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw | Page 31

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
667 Reviews
4.8

667 Reviews

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667 Reviews of Kasey Boysaw

December 01, 2024

Dealership Rating
Employee Rating

The customer service representative was great but I was disappointed that they did not wash the vehicle or vacuum anymore. More

by JGUTIERREZ177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 05, 2024

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 30, 2024

Dealership Rating
Employee Rating

The staff was right there to great me and took good care of my vehicle. More

by bethbr0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 01, 2024

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 29, 2024

Dealership Rating
Employee Rating

Friendly, courteous and professional service. Great follow up with updates and upfront pricing. Convenient location. More

by saul.a.laredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Toyota of Rockwall responded

Thank you, Saul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

November 29, 2024

Dealership Rating
Employee Rating

Absolutely a great group on the side of Sam and Mick and Kasey amazing would recommend to anyone to deal with them More

by josedlopez0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 01, 2024

Toyota of Rockwall responded

Thanks, Jose, for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 28, 2024

Dealership Rating
Employee Rating

I had a flat 20 miles away from them. A Texas stranger changed to my spare, and told me how to get to Rockwall. Got there, some of the most courteous folks I have ever met. Tire was re More

by tshquilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Dec 01, 2024

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 28, 2024

Dealership Rating
Employee Rating

Excellent service, very professional and kind, great dealership, will always drive Toyota, Rockwall Toyota is great! More

by carleencatt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott

Dec 01, 2024

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 27, 2024

Dealership Rating
Employee Rating

Excellent behavior from advisor and all staff members appreciate it very much and they could solve the problem of my car issue very easily and quickly and suitably cost for labor wages . Appreciate it. More

by rohulamin.amin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel , Don’t know the advisor name.

Nov 27, 2024

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 26, 2024

Dealership Rating
Employee Rating

Kasey was extremely polite and professional. As always, everyone was very welcoming and helpful. It is a pleasure to do business with the people at Toyota of Rockwall. Thanks guys! More

by gsps1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with Kasey and our team. We're glad to hear we delivered such a great experience!

November 23, 2024

Dealership Rating
Employee Rating

Great service and explained everything! Was done in a timely and professional manner. Will be back! More

by trospercory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Nov 25, 2024

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

November 22, 2024

Dealership Rating
Employee Rating

The Dealership is an excellent place to go for service. Always enjoy going, everyone is so nice and welcoming. They do good work on my RAV4. More

by Loismichie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, AMEER AL-Hadi

Nov 25, 2024

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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