Kasey Boysaw | Page 30

Wonderful atmosphere, clean, and very pleasant personnel. Looking forward to doing business in the future. Looking forward to doing business in the future. More

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Everyone was very friendly to me and explained things so I could understand the process. I could understand the process. More

by kwright94 Verified Customer Verified Customer

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So when I showed up the service advisor eventually came out after I sat there for awhile. It seems that the service advisors are hesitant to come out. She then asked if I was waiting and I said yes. She out after I sat there for awhile. It seems that the service advisors are hesitant to come out. She then asked if I was waiting and I said yes. She confirmed the last 4 of my phone number and said she would send me a text when my truck was ready. After approximately 2 hours she came over to the waiting area and said my truck was ready. After signing the paperwork and my truck being pulled around I left. As I was leaving the dealership my wife called and said she had just seen a text from almost an hour earlier saying my truck was ready. I guess that’s a hour I will never get back. I also don’t understand how brake parts ordered in August for a TSB are still not in for the repair, the squealing is getting old. More

by emurray526 Verified Customer Verified Customer

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Service was done including most of the service bulletins except for one. This was because they didn’t have the part in stock. except for one. This was because they didn’t have the part in stock. More

by kbilde01 Verified Customer Verified Customer

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Excellent service and greeted well and service was done within one hour. Recommend this service center! within one hour. Recommend this service center! More

by vrdsouza79 Verified Customer Verified Customer

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Absolute great, The repairs were done on time, and also the shuttle service is great. the shuttle service is great. More

by giannifontanot Verified Customer Verified Customer

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I was pleased with my visit to Rockwall Toyota for service, Kacey was really sweet. I will be using them again, Merry Christmas to everyone. And God bless service, Kacey was really sweet. I will be using them again, Merry Christmas to everyone. And God bless More

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Professional, helpful, and friendly, provides feedback with time frames when to obtain next maintenance service. I purchased tires elsewhere and advisor agreed that rotation should be performed where tire with time frames when to obtain next maintenance service. I purchased tires elsewhere and advisor agreed that rotation should be performed where tires purchased so warranty wouldn't be voided. The service advisor was so caring and respectful. Live going to Toyota of Rockwall. More

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Mick was extremely helpful in getting us through a situation that we did not understand and took care of our issue in a way that showed that he really cared about us. situation that we did not understand and took care of our issue in a way that showed that he really cared about us. More

by ARDIE.ALDRICh Verified Customer Verified Customer

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The customer service was great. The advisor gave me a very accurate wait time for when my car should be ready. The advisor gave me a very accurate wait time for when my car should be ready. More

by zohannah97 Verified Customer Verified Customer

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