Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw | Page 6

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
667 Reviews
4.8

667 Reviews

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667 Reviews of Kasey Boysaw

June 03, 2026

Dealership Rating
Employee Rating

I believe the dealership strives to take care of it's customers. They took my car in for oil change on time and did it in a timely manner. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jun 06, 2026

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2026

Dealership Rating
Employee Rating

I was very pleased with the way Sam handled my situation at Rockwall Toyota.. He did everything he said he would do.. More

by carlee6064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jun 02, 2026

Toyota of Rockwall responded

It’s great to hear Sam took excellent care of your Lexus ES 350 and delivered on his commitments. We appreciate you trusting us with your service needs. We look forward to supporting you again.

May 30, 2026

Dealership Rating
Employee Rating

I brought my 2022 Toyota Camry in for service on a skid panel. Setting up the appointment was easy. They took care of me quickly, professionally, and with courtesy. More

by hankivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Toyota of Rockwall responded

Thank you for trusting us with your 2022 Toyota Camry skid panel service. Kasey and our service team are delighted that scheduling was effortless and that you received prompt, professional, and courteous care. We look forward to assisting you again.

May 30, 2026

Dealership Rating
Employee Rating

Everyone is nice and professional. Will definitely return. Mick, kasey , and sam are great advisors More

by Tuan74415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 30, 2026

Toyota of Rockwall responded

Delighted to hear our team provided friendly, professional service for your Toyota Highlander. Mick, Kasey, and Sam appreciate your kind words about their support. We look forward to caring for your Highlander again.

May 29, 2026

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The staff was very helpful. This location is much closer than the one I use to take it to. More convenient. More

by momathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 29, 2026

Toyota of Rockwall responded

Happy to hear our team provided such helpful service and that our closer location made things more convenient for you. We appreciate your feedback and look forward to serving you again.

May 29, 2026

Dealership Rating
Employee Rating

Russ the sales person we felt with was Amazing to deal with. Please make sure you ask for him if you are looking to buy a vehicle. This is our second purchase from in in two years. More

by mazharismail24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jun 01, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Russ and our team, and we look forward to working with you again.

May 15, 2026

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Employee Rating

Worst technicians . They are not diagnosed my car and they say A/C working great but it is not . More

by kebbi2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mick Schott

May 20, 2026

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 04, 2026

Dealership Rating
Employee Rating

Facility is clean, and love the water and free cookies. The bad is telling me you topped my fluids but instead just put enough to avoid the warning.. my fluids were way below the low line after I picked up More

by vvgonzalez123
Recommend Dealer
Yes
May 05, 2026

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Kasey and our team were able to help, and we hope to see you again!

May 03, 2026

Dealership Rating
Employee Rating

I always take my RAV4 to this dealership for oil changes and the checkup . Was very glad to have the car wash up and working this time . More

by TEXANN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 03, 2026

Toyota of Rockwall responded

Thanks for trusting us with your RAV4 oil changes and checkups. We’re glad the car wash was up and running this time and look forward to helping keep your vehicle in great shape on your next visit.

April 30, 2026

Dealership Rating
Employee Rating

2. 5 hours to change my oil, rotate the tires and change my battery air filter. Not one word from my "Service Advisor" during that entire time. I did notice her flitting around laughing and having a good ti More

by sam60tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 04, 2026

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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