Kasey Boysaw | Page 7

My service visit wasn't up to expectations this last time. First of all, I was given a wait time of an hour and fifteen minutes after declining services that I was told would take longer, and I said th time. First of all, I was given a wait time of an hour and fifteen minutes after declining services that I was told would take longer, and I said that I didn't have enough time for them. At two hours and fifteen minutes, I asked about my vehicle, and they were able to give it to me within a few minutes. I HATE being pressured to trade in or sell my car to you when I'm getting service. You have done that a few times. Lastly, whoever drove my car moved the seat, mirrors, steering wheel height, and left my brights on. All the adjustments seem excessive to drive the short distance into the service bay. More

by toyota15 Verified Customer Verified Customer

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Good conde and good people yo lo recomendaría a toda la gente Pk es muy profesional y mucha attention creo que volvería por allí gente Pk es muy profesional y mucha attention creo que volvería por allí More

by tires63 Verified Customer Verified Customer

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Miss Kasey provides good costumer service. She is pleasant to deal with and get the service done to the vehicle quickly. She is pleasant to deal with and get the service done to the vehicle quickly. More

by ramirezrubn Verified Customer Verified Customer

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Toyota of Rockwall is always well kept and cleanly. The employees are always friendly, nice, and helpful. The employees are always friendly, nice, and helpful. More

by CITYFLARECREATIONS Verified Customer Verified Customer

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Being new to Texas and having 30 years of servicing from Brookdale Toyota in Minnesota, it was a new experience starting over. Kasey was very considerate and helpful with the process. I appreciate the atten Brookdale Toyota in Minnesota, it was a new experience starting over. Kasey was very considerate and helpful with the process. I appreciate the attention to address all concerns. More

by ziggylifestyle Verified Customer Verified Customer

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The usual good service and friendliness. In addition, the coffee and the cookies area valuable part of the service. In addition, the coffee and the cookies area valuable part of the service. More

by JOHNANDJANIE Verified Customer Verified Customer

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Every time I've brought my Prius in for maintenance, I receive a friendly greeting and excellent service. receive a friendly greeting and excellent service. More

by mhouse1 Verified Customer Verified Customer

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Very please with the service and making appointment was very easy. Thank you Samantha. Thank you Kawa for your service!! very easy. Thank you Samantha. Thank you Kawa for your service!! More

by Hadis Verified Customer Verified Customer

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After several service jobs, this was the 1st time I was not there for an extended amount of time. Recall work was quoted to be 3-4 hrs and I only sat there for 3. Huge improvement due to Jim H. He was a de not there for an extended amount of time. Recall work was quoted to be 3-4 hrs and I only sat there for 3. Huge improvement due to Jim H. He was a delight and Kelsey is also very pleasant. Thank you both for the completely different experience than what I am used to. More

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My technician was very helpful and worked with me to get the car back on the road the car back on the road More

by tyroneburnett Verified Customer Verified Customer

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