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Kasey Collins
Kasey Collins at Tulsa Hyundai
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Kasey Collins

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.7
98 Reviews

Dealership Experience

1 yr, 6 mos

4.7

98 Reviews

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98 Reviews of Kasey Collins

April 29, 2025

Dealership Rating
Employee Rating

Excellent job of keeping me informed of the progress. The work was done promptly and correctly. More

by mmeesemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Kalagher

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Apr 30, 2025

Tulsa Hyundai responded

Thank you! We're glad you felt informed and that everything was completed promptly and accurately. We appreciate your feedback!

April 27, 2025

Dealership Rating
Employee Rating

Kasey set up the appointment and valet service over the phone making the pickup and loaner dropoff hassle free More

by devolz926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Kalagher

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Apr 28, 2025

Tulsa Hyundai responded

Thank you for the great feedback! We're glad Kasey made everything easy and hassle-free for you. We appreciate you choosing Tulsa Hyundai with your vehicle needs!

April 24, 2025

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Employee Rating

The new waiting lobby is awesome and comfortable It makes waiting much better than before More

by rdj6859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Tulsa Hyundai responded

Thanks for the great feedback! We’re glad you’re enjoying the new lobby—it’s designed with your comfort in mind!

April 16, 2025

Dealership Rating
Employee Rating

The staff is always easy to work with and seems knowledgeable work is completed promptly and accurately. More

by Mgwartney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Kalagher

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Apr 18, 2025

Tulsa Hyundai responded

Thanks so much! We’re glad to hear everything was handled smoothly and appreciate your continued trust in our team!

April 10, 2025

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Employee Rating

Great service and love the video of the inspection that was very helpful. Thank you so much! More

by lcherrington300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder, Gavin Kalagher

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Apr 11, 2025

Tulsa Hyundai responded

Thank you! We're glad you enjoyed the inspection video and found it helpful. We appreciate your kind words and look forward to seeing you next time!

April 05, 2025

Dealership Rating
Employee Rating

Always friendly and have pictures for you to back up any recommendations. I really appreciate being able to get drinks and snacks when you wait. More

by sammyehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Browder

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Apr 07, 2025

Tulsa Hyundai responded

Thank you, sammyehall! We're glad you enjoy the friendly service and the little extras like drinks and snacks. We appreciate your feedback!

April 03, 2025

Dealership Rating
Employee Rating

Very unprofessional. Had my car for 7 days for a thirty minute job. Didn't keep in touch with me. I would call in the afternoon and she hadn't even checked on it. Did More

by cmeislahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 04, 2025

Tulsa Hyundai responded

We’re sorry for your frustration—this is not the level of service we aim to provide. We are working to improve communication and coaching our team to better serve you in the future. We appreciate your feedback and are here to assist if needed.

April 03, 2025

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Employee Rating

Kasey is the best service rep I’ve ever had! She always helps me with a smile. Love her! More

by debbie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2025

Tulsa Hyundai responded

Thank you for your kind words! We're so glad Kasey has provided such great service—she truly is the best! We’ll be sure to share your feedback with her. 😊🚗

March 29, 2025

Dealership Rating
Employee Rating

Dealership is lovely since the remodel. The service department was prompt and efficient. Very nice that a loaner was offered, although not needed. More

by HORSEMOM77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Tulsa Hyundai responded

Thank you for your feedback! We're glad you enjoyed the remodel and had a great experience with our service department. We appreciate your kind words and look forward to your next visit!

March 22, 2025

Dealership Rating
Employee Rating

Gavin would benefits from increased communication, knowledge of processes and cars, and adequate follow through. The mentioned impedes Gavin’s ability to extend exceptional customer service. More

by denardday
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin Kalagher

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Mar 31, 2025

Tulsa Hyundai responded

Thank you for sharing your feedback, Denard. We appreciate your insights regarding communication, knowledge of processes, and follow-through. We will use this information to coach Gavin and value your input as it helps us enhance the overall customer experience moving forward.

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