Kasey Collins | Page 2

They had my car for over 2hours for an oil change and I made an appointment it honestly crazy that just an oil change takes 2hours and then tired to charge me 2400 for fluids when other people are charging made an appointment it honestly crazy that just an oil change takes 2hours and then tired to charge me 2400 for fluids when other people are charging 400 or less and then tried to tell me my alignment was off because I had got new tires and I told them the person who put the tires on my car fixed that already and they tried to tell me discount tire doesn’t do alignment which is crazy because they just had put new tires on my car of course they do alignments wouldn’t recommend this place at all I only went because I was under warranty because it’s where I brought my car worst place ever More

by cwest18 Verified Customer Verified Customer

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The service rep did not keep me updated on my car when it was there for the 4th time on the same complaint. was there for the 4th time on the same complaint. More

by ghale5224 Verified Customer Verified Customer

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Fast, friendly service! The shuttle service was very helpful! They need to be able to wash matte finishes The shuttle service was very helpful! They need to be able to wash matte finishes More

by TRAVIS Verified Customer Verified Customer

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Professional and Polite I have always been treated well. The service department is always clean. I feel like I matter when I arrive. The service department is always clean. I feel like I matter when I arrive. More

by brharbour Verified Customer Verified Customer

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The sales manager of DeAndre Taylor was excellent the service sales manager Mark was average what I didn't like is they gave me a monthly price that was at the top end of my budget but when I got to the service sales manager Mark was average what I didn't like is they gave me a monthly price that was at the top end of my budget but when I got to the finance guy Levi he tries to sell me insurance and it raised the price over $100 more I did not like that practice at all and I'm not sure if I could recommend anyone to this dealership because of that experience More

by bradymarka Verified Customer Verified Customer

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There has been poor communication with no updates. This has been the third time we’ve taken the car in for the same issue. The first time took nearly 2 weeks without resolution. The second time they d This has been the third time we’ve taken the car in for the same issue. The first time took nearly 2 weeks without resolution. The second time they didn’t even correct the issue. Now the third time they are working on it, have had the car for 3 days with only an update on the first day saying that they’ve made the issue worse and have to keep it. They have no loaners available and they have the primary car for our family. Very disappointing experience, and if it weren’t under warranty, I would never take it here again. More

by kari.j.eaton Verified Customer Verified Customer

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Great people got my car done great and in a timely fashion great operation Justin Wasson showed me exactly where I needed to go when I couldn't find the maintenance part of the place thank you! fashion great operation Justin Wasson showed me exactly where I needed to go when I couldn't find the maintenance part of the place thank you! More

by JESSEWASSON41 Verified Customer Verified Customer

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The young lady that assisted me was AMAZING. She was super friendly & informative. The service men were very detailed on the repot they gave as well. I love this dealership the staff is great! She was super friendly & informative. The service men were very detailed on the repot they gave as well. I love this dealership the staff is great! More

by kadebose37 Verified Customer Verified Customer

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Kasey was very nice and attentive. But…The location & service area are not easy to navigate. It’s too busy and crowded. When I got my car back, several of my settings had been eith But…The location & service area are not easy to navigate. It’s too busy and crowded. When I got my car back, several of my settings had been either turned off or changed, and my jacket and umbrella that I had sitting in the front had just been thrown in the back with no care given. More

by karlawong95 Verified Customer Verified Customer

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Perfect service and help with all my needs. They went above and beyond Ill be back They went above and beyond Ill be back More

by bking1899 Verified Customer Verified Customer

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