Kasey Collins
Kasey Collins at Tulsa Hyundai

Kasey Collins | Page 2

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.4
231 Reviews

Dealership Experience

2 yrs, 9 mos

4.4

231 Reviews

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231 Reviews of Kasey Collins

June 18, 2026

Dealership Rating
Employee Rating

Took the car in for 4 recalls. We're only able to do 2. Also had 4 new tires mounted and balanced. I provided the tire. Upon competition, tried to over charge me. Was able to get More

by Zippiets68
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 18, 2026

Tulsa Hyundai responded

Thank you for sharing your feedback. We appreciate you bringing your vehicle in for service and understand your frustration regarding the incomplete recall work and the confusion surrounding the final charges. We strive to provide clear communication and accurate estimates throughout the service process, and we appreciate you taking the time to share your experience with us.

June 05, 2026

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Employee Rating

You guys did a great job! And great customer service so Just keep it up ! More

by biniyambedassa9
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jun 08, 2026

Tulsa Hyundai responded

Thank you for the wonderful feedback! We're glad our team provided great customer service and made your visit a positive one. We'll be sure to share your encouragement with Megan, Frank, Steven, and Kasey.

May 26, 2026

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Terrible no return calls manager won’t call me back in meetings Genesis of Tulsa is horrible! More

by bradramey1
Service Price Transparency
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Recommend Dealer
No
Jun 05, 2026

Tulsa Hyundai responded

Thank you for your feedback. We have worked to resolve this with your insurance company. Thank you for your patience during this process.

May 24, 2026

Dealership Rating
Employee Rating

They listen to what you have to say and they are very professionally and the workers is friendly and keeps you knowing what's going going on with your car More

by atoniod2021
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2026

Tulsa Hyundai responded

Thank you for the thoughtful review! We’re glad our team listened, kept you informed, and made your service experience a friendly one.

May 19, 2026

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Professional honesty respectful nice caring friendly prompt funny talkative courtesy efficient modest neat kind helpful More

by charleneteal165
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2026

Tulsa Hyundai responded

Thank you for such thoughtful feedback! We’re glad Kasey made your visit feel friendly, respectful, and efficient.

May 12, 2026

Dealership Rating
Employee Rating

I haven’t been with Tulsa Hyundai very long. So far doing great. Adrian and Marcus were very helpful. More

by shenry852
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2026

Tulsa Hyundai responded

Thank you for the kind words. We’re glad your experience with Tulsa Hyundai is off to a great start and that Adrian and Marcus were so helpful along the way. We look forward to continuing to take great care of you.

May 09, 2026

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They were not very helpful and when I asked specifically about my engine warranty, they were vague and lured me in wasting my time. I regret going there this time More

by Mi
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Recommend Dealer
No
May 13, 2026

Tulsa Hyundai responded

Thank you for taking the time to review us. We apologize that the engine extension information seemed vague. With any extension to warranty there are a set of requirements each vehicle needs to meet. For more information please reach out to an advisor for an explanation.

May 09, 2026

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Far and friendly from the very beginning. Text message regarding additional service was appreciated. I was surprised the repairs were completed in one day More

by doakes27
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2026

Tulsa Hyundai responded

Thank you for sharing your experience. We’re glad Megan, Frank, and the team made the process friendly from the start, and that the text updates and quick turnaround made your visit even more convenient. We look forward to helping you again.

May 07, 2026

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Employee Rating

Everything was great. The guy that waited on me was very informative and very polite. The coffee was very good and the place looked clean. More

by pastortodom
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Recommend Dealer
Yes
May 08, 2026

Tulsa Hyundai responded

Thank you for the kind review. We’re glad our team provided informative, polite service and that you enjoyed the clean atmosphere (and the coffee, too). We look forward to welcoming you back again soon.

April 30, 2026

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Employee Rating

Service was great Finance was awesome. Had a little hiccup with the warranty coverage and they took care of it with little out of pocket cost. More

by Vkeys
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 04, 2026

Tulsa Hyundai responded

Thank you for sharing your experience. We’re glad both service and finance worked together to take care of everything, including the warranty concern. Megan, Frank, and the team will appreciate the feedback, and we’re here whenever you need us.

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