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Kasey Collins
189 Reviews
Dealership Experience
2 yrs, 1 mo
189 Reviews
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189 Reviews of Kasey Collins
November 30, 2025
The Genesis part of the dealership is terrible. Shop doesn’t seem to have the necessary training for EVs. Additionally the Owner doesn’t seem to keep the upfront personnel. Having a different pe Shop doesn’t seem to have the necessary training for EVs. Additionally the Owner doesn’t seem to keep the upfront personnel. Having a different person each time you come in is unfortunate. There is an expectation with the Genesis brand that service will be exceptional. I would settle for competent. I will not buy another Genesis until there are more dealerships available. Unfortunate because the car is great but not worth the hassle of getting it serviced. Maybe the new dealership in Roger’s, AR will be an option. More
by SHARON.PODIN
Verified CustomerOther Employees Tagged: Megan Barham, Frank Seitz, Steven Browder
November 22, 2025
I love casey in service. She was wonderful, very polite, very helpful, very understanding.She explained everything to me in detail.She's a very awesome person.She deserves emp She was wonderful, very polite, very helpful, very understanding.She explained everything to me in detail.She's a very awesome person.She deserves employee of the month or employee of the year cuz.She is a really wonderful employee that y'all have More
by moriafinch Assunta Mora
November 20, 2025
To experience, no promotion and maintenance so so . Everything is extra payment. I am not happy Everything is extra payment. I am not happy More
by sandrozevallos
Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder
November 20, 2025
Comunicación, especially by phone, is practically non existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. More
by belanna47
Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Frank Seitz, Steven Browder
November 19, 2025
I have always had a good experience with them. They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with they provide snacks and a place to catch up on work or charge your phones. More
by CANDYLADYANDUZE
Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Frank Seitz, Steven Browder, Brant Gamble , Jaden Ross
November 19, 2025
Very professional service department and personnel! Each communication is great results! Thank you, Hyundai for serving my needs! Each communication is great results! Thank you, Hyundai for serving my needs! More
by floppyearsfarm08
Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Josh at service desk
November 14, 2025
Everyone is so nice and friendly. They got above and beyond to make your experience pleasant. They got above and beyond to make your experience pleasant. More
by anderson113073
Other Employees Tagged: Brant Gamble , Kacy in sales
November 10, 2025
Have had nothing but issues since buying our car from here. Lies, false promises and no return calls from any management including the GM at all! Check engine light came on within a month of buying it an here. Lies, false promises and no return calls from any management including the GM at all! Check engine light came on within a month of buying it and it has been in the shop there for several weeks. More
by c-melton
Other Employees Tagged: Frank Seitz , Hannah in service 4 stars, Ciera Amick - receptionist I believe - very helpful, Derek - manager - never returned a single call after face to face talking to him about multiple issues I am still having
