Kasey Collins | Page 20

I don't know who Gavin Kalagher is. Maintenance is covered on my ionqic 5 but at 6000 miles I was charged $22 for tire rotation. On my first recall I was offered a $22 tire rotaion a Maintenance is covered on my ionqic 5 but at 6000 miles I was charged $22 for tire rotation. On my first recall I was offered a $22 tire rotaion and a $55 battery maintenance-when I called them on the charges they dropped the tire rotation (didn't offer a refund) but not battery "that's battery maintenance." On my second recall the price dropped to $40 and the service would take 2 hrs. I passed. 2hrs. to download software and clean terminals-really? I asked about v2l neither service nor parts knew what that is. More

by GLACIE Verified Customer Verified Customer

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overall experience was awesome. Kasey was professional and friendly and i knew e status of my vehicle throughout the process. Kasey was professional and friendly and i knew e status of my vehicle throughout the process. More

by LJCLUNDEEN Verified Customer Verified Customer

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Great facility, super service. and great people. Every detail is addressed and quickly taken care of! and great people. Every detail is addressed and quickly taken care of! More

by GEORGE@NOWOTNY.NET Verified Customer Verified Customer

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Friendly staff, waiting area awesome. Don’t like the up sale on services. Not sure Don’t like the up sale on services. Not sure More

by Jdseeyore Verified Customer Verified Customer

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Knowledgeable sales staff. Great selection of vehicles. Service advisor Dave Brock very helpful and informative. Dealership is comfortable and clean. Great selection of vehicles. Service advisor Dave Brock very helpful and informative. Dealership is comfortable and clean. More

by tagolfprincess Verified Customer Verified Customer

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I went to the Genesis dealer, not Hyundai--though believe both dealerships are owned by the same parent. (Question sought comment on Tulsa Hyundai). The dealership is well designed and appears ideally situ both dealerships are owned by the same parent. (Question sought comment on Tulsa Hyundai). The dealership is well designed and appears ideally situated for both customer and dealership needs. Not impressed with survey--which has locked me out in addition to requiring that I resubmit each answer, in addition to other issues. More

by Genesis270 Verified Customer Verified Customer

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Always pleased with the level of service and attention to detail and follow up and customer service detail and follow up and customer service More

by TISDALESHARI Verified Customer Verified Customer

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You should keep a full record of all service visits so YOU will know what is going on and you won’t try to sell the customer the same “needed” service that you sold me 2 months earlier. It kind of shows y YOU will know what is going on and you won’t try to sell the customer the same “needed” service that you sold me 2 months earlier. It kind of shows your hand. The finance department should be honest when selling the extended warranty……it is NOT the same as a new car warranty. More

by SjMILLER101 Verified Customer Verified Customer

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Very courtesy and knowledgeable seems to know whst she is talking about and up to date on Hyundai systems talking about and up to date on Hyundai systems More

by Daden123 Verified Customer Verified Customer

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Good direct service, with solid communication about my vehicle's issues. Scheduling was flexible to work with as well. vehicle's issues. Scheduling was flexible to work with as well. More

by dschnei.scuba Verified Customer Verified Customer

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